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September 2023 by Ken Bush
Went there, tech was rushed. She was only one there and 2 appts every 10 minutes. Friendly efficient, drew blood for two separate doctor orders. I gave her printed paperwork. 8 days and no results on the one for the Cancer Center. Found out today, they failed to send it out. Oops. Appt at the center in 4 days. Takes 5 days to complete the test. Inexcusable.
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April 2023 by Darlene Sheridan
Don’t bother with the appts. It makes it so when you check in, walkins go before you.
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October 2022 by Travis Clabbatz
This place sucks always a terrible wait when they tell u should be any minute that means an hr . 1 star is to much honestly .
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August 2022 by Victoria Burke
I am not one to leave reviews but the phone call I experienced today was the most unpleasant woman I've ever spoken too. I called to see how I can receive my results from my PCR test because I wasn't told I needed a physician, and I just moved to the area. She answered the phone and didn't say her name but usually, that is fine, I guess not today. I was being polite and trying to ask the need to know questions and let her be because I didn't want to waste her time. However, she was very rude and sounded annoyed when I asked how to get in contact with the person who administered my test and see where they sent it off because I didn't have that information from the appointment. Then after I asked again, trying to get my question answered, she abruptly hung up on me. Never will I go here again because that is not how you treat someone, even if you are having a bad day, and to whoever I spoke too on the phone, I hope you have a better day soon.As a side note, Sara, who performed my PCR test was very lovely and personable, and would love to work with her again outside of this establishment.
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August 2022 by jeanne mclaughlin
I go for routine labs sometimes twice in a week so I know most of the girls geri is the one I hope I get but all the others are goodMy veins are hard to find except for one that's scarred. They usually get it on the first try and are very good to make it as no where painless than using any other vein.
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June 2022 by Lisa May
Took my mother for walk in lab work this morning. No walk in availability but it looked like you could schedule an appointment. As I was working to figure out how to do that on the sign in kiosk, an employee came out and offered to help. Instead, she just took us through the steps on the sign in kiosk and in a very rude voice said “see, it says no appointments available” as she underlined it with her finger. If your site is not taking walk ins, a simple sign would get that point across at the door. And if you know there is no scheduled appointments available, simple stating that would suffice. No need for the rude and condescending attitude.
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January 2022 by Jacinta Aljasim
Very friendly staff and always knows how to handle my very difficult veins.
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October 2021 by Sam Acquista
I went to ACL Harborcreek Saturday October 23, and it was my lucky day. Walked in the door checked in and was in a draw room in 30 seconds. My tech, Margie, was awesome, quick, and efficient. Excellent experience.
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June 2021 by Pat Borkowski
I always make an appointment & they’re usually right on time. No waiting.
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March 2021 by Travis Worden
Tried calling 5 or 6 times and nobody answers the phone ever!! Waste of time
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February 2021 by Dave Merryman
Friendly staff and very efficient.
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January 2021 by Travis Anderson
Better than expected, Waited less than 5 min, friendly staff, was in and out in under 20 min. Early morning visit.
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October 2020 by Breanna Durst
Waited an hour to get blood work done. First one to arrive and as more people started to arrive, I continued to wait while others got taken back. Very frustrating.
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September 2020 by Bill Graham
Not only very slow, but also very rude. Supposedly accepts walk-ins. Was told it would be a 4 minute wait. Forty-five minutes later, still waiting.
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July 2019 by Cynthia Wheaton
Always a great experience!! Very friendly excellent specialists!! WILL always be back! Excellent