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December 2023 by Joe Letto
Probably the worst rental car service I have ever been apart of, as you can see from the other reviews it’s mostly the same problem with the same guy, gave me a car that the vin didn’t match the registration, got pulled over bc they had a paper plate on car and a nail in the tire, police thought car was stolen couldn’t get a tow bc the vin didn’t match the car so when I called customer service they couldn’t do anything, Alex the big tough guy over there was the most rude and obnoxious person I have ever met and he better hope and pray he never sees me in public. That name tag don’t protect you.
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December 2023 by Larry Barnes (Sundance)
Went there Church to get 3 vaccine all weekend and the Vans did very good well go back ????
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October 2023 by Mali and Lexi
Horrible customer service and can only rent with a credit card. No where was I told this when I booked with them. Please be careful
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October 2023 by Jenni's Gmail Account “Jenni”
Absolutely terrible customer service the guy was the rudest and they stopped taking debt bank cards and he was SO RUDE about it. I would never ever go here again and I would rather walk or ride a camel than deal with this guy again. He needs to take some classes on how to treat customers 101. If I could give them a negative -10 I could
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September 2023 by Tanya Swab
The vehicle was great! The service was alright. We were charged twice but customer service took care of that with no problems.
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June 2023 by Erie writer
What place doesn't accept debit cards in 2023..
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October 2022 by Wasito
Good Services, if you want to put back you car you can put your key at safety Box or just go to Airport and Safety box. Just park your car. Simple. You can afford you receipt by Website
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August 2022 by Joel Deets
Quickest and easiest car rental I've dealt with in a long time. They were very polite and personable. The car ran great for the 2500 mile trip through several severe thunderstorms. Definitely would rent from them again.
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June 2022 by James Egan
Avis does not care if you get injured or killed. They had rented us a vehicle with defective brakes putting my family and I at great risk. Between Erie and western ky they had exchanged vehicles almost a dozen times with each one increasing in safety risk. They had told me to fixit myself, left us stranded and abandoned 3 nights in a row. We suffered 2nd degree sun burns as they left us alone and obtained many insect bites while leaving us to sleep in broken vehicles in places where horror movies are made. Flat bed and ubers were empty promises. We never even started our trip. Their actions are despicable and vehicle maintenence doesn't exist. And to top it off. They acted like pansies having cops escort them before I even arrived. Zero testicular fortitude and no accountability. Their parents should be ashamed of how scared their little boys become and embarresed of how they treat veterans on memorial day. I'm going to post my experience and specific names to all social media. They are a disgrace. They have nothing to be proud off. They literally hid like children behind their desk not even knowing who i am. Cowards. I have more things to say but they to chicken to even call. Do not trust them.If you rent from here you are putting yourself and who ever else In grave danger. Do not rent here. You may get injured or even worse. Killed. Renter be ware
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May 2022 by Jessica Choice
Great deals! Nice cars! Great service! I highly recommend using Avis!
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May 2022 by Daniel Enas
Friendly guy’s at the desk. Car has an enormous smell of weed. Not even sure I will take it on my trip. How does a company let this happen? I get it, good rates but come on! I wonder if the CEO of Avis would like driving a car that smells like weed around for two weeks.
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December 2021 by Melinda Paul
Great rates. Helpful and friendly staff.
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July 2021 by donna lopes
Don't recommend to anyone
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June 2021 by Beth Williams
Our car was VERY dirty in the inside. Smelt like pot for the whole trip! Called office and told them and all I was told was well it was prepaid so I can't do anything for you, you have to call customer service.
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October 2020 by charlotte macleod
The car we rented. Was all over the road due to the rain. It kept hydroplaning. Thot for sure we would wind up in the ditch. Scares the doo doo out of me. Hyundai Tucson Its ok on dry roads.But rain OMG forget it. !!!!