Build-A-Bear Workshop Erie offers a unique and interactive experience for creating personalized plush toys. Customers can add outfits, sounds, and scents to their furry friends, and even record a custom voice message to make the gift extra special. The store also hosts PAWsome parties, where guests can celebrate special occasions by customizing their own stuffed animals, participating in games, and more. The staff is consistently praised for their friendly and helpful customer service, guiding customers through the process and offering great product recommendations. Whether it's for a birthday, an office party, or a community event, Build-A-Bear Workshop provides a memorable and customizable experience for all.
All of the staff has been incredible all 4 times we have gone in the last few months. I really hope the company knows that this store really is one of the best if not the best customer service experiences of any BABW we have been to from Boston MA to Naples FL
January 2026
We had the best experience at Build A Bear today! The workers were great and really made my son’s first birthday bear special!!!
November 2025
Sarah and Autumn were so much fun to work with! 😁 On a whim, we decided to build a replica of a dog we had lost last year. They helped us create a one of a kind keepsake. They knew we were kids at heart. ♥️ Very highly recommended even for “old kids”! ❤️
