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October 2023 by Tommie Beebe
Sondralee and her team did an outstanding job of installing a new stereo, amp, and speakers in my 2011 F-150! It's an older truck with a factory stereo that, well, sucked! I couldn't have been more pleased with the installation that they did, and that they took the time after it was done to show me how to use it! There was a small inconvenience in scheduling due to an unforeseen situation in which I had to wait an extra week until it could be done, however it was worth the wait and Sondralee took the time and effort to help out when getting my truck back was a burden! I wouldn't hesitate to take it back there for anything, and highly recommend! Thank you and your team so much!
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October 2023 by Sean v
Sondralee, AJ, and Crew were amazing!! Such a professional team! From the moment you call in to the time that you leave you feel like you’re speaking with family! AJ is top notch with his work, and I HIGHLY recommend Custom Audio to do any and all jobs vehicle related! I bought my own custom headlights from Amazon, emailed them about If they would fit and got a straight forward answer! I would trust their opinion anytime! Thank you again so much for making my Jeep Wrangler look sooo much cooler!!
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October 2023 by Rahshee Harris
Brought a stereo in and guy looks at it and tired on computer for minutes, I am what are u looking for, he said oh just parts and such. While he's still on computer 5 more minutes I ask so what's a around about price. Then he finally says, nothing because I'm not going to install this, it's been a problem before so I just don't bother with them. After 15 minutes in the place he finally says this! ??♂️
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July 2023 by Gerri Craven
Amazing service and great people!! Never pressured into buying anything that I didn't need. The system sounds great!!! Thank you Sondralee, Aj and the rest of your great staff!!
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June 2023 by Ross Aresco
Just had a great experience at Custom Audio upgrading the sound system in my Jeep. Very friendly and knowledgeable staff and the person who did the installation went above and beyond expectations.
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June 2023 by Bryce Cronk
Custom Audio offers so much more than the name implies. When I first went into the shop I was surprised to see all of the accessories for cars and knew I would be back for the Chemical Guys products they sell. Sondralee and Nick also helped me get a quote to install a backup camera on my truck. Very helpful people, I highly recommend Custom Audio!
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January 2023 by Thomas Pietrasiewicz
Sondralee Is EXCELLENT At Her Job. Well Establishment, Friendly Staff & Atmosphere, Clean Place. They Take Care of their Customers, & Your Most Important Your Vehicle..
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December 2022 by Josh Lapping
Really, really awesome service. I took my car in years ago for a remote start and it just started malfunctioning a few weeks ago. They were able to look up the work they did then super easily which helped in my communication and need. They got me in the same day I called for a very quick and very cost friendly fix. Highly recommend!!
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December 2022 by Denise Rogers
From initial phone injury to my install of my remote start, nothing but pleasant!! Sondralee is just the sweetest and explained it all from start to finish, broke down the pricing and was so patient with all my questions. AJ showed and explained my remote start with patience. I highly recommend going here!!! You will not be disappointed, I am a forever customer! You just don’t find that kind of customer service and their expertise anywhere. Thank you for my pleasant experience, and my remote start. I am in love with it!!
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December 2022 by Chapi
Can start out off by saying 10/10 experience. BUT NOPE. These guys deserve a 1000/1000‼️ From requested the online quote, picking out right equipment for my car, scheduling appointment, and end result (Audio upgrade installation) it was all phenomenal?‼️ Definitely will have me coming back for more upgrades
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December 2022 by Padam Mangar
It was excellent experience.100% recommendation for your car remote start installation.I installed my Toyota Rav4 hybrid xle premium car key remote start on 12-7-2022.Cenderlina drop me to job and AJ did his job with A+ grade excellency.Money is secondary thing when you get A class customer service.Thank you !!!
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November 2022 by andrew jasper
From my first purchase at Custom Audio in the early 90's until my most recent purchase, I have always been impressed with the excellent customer service and personal attention they have given me. Custom Audio carries a wide variety of products and offer incredible audio knowledge with all their years of experience. Remember Erie, shop & buy local!
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October 2022 by Bob Cunningham
Absolutely the best in customer service! Everyone working at Custom Audio showed true and honest professionalism. AJ, Adam and Sondralee hats off to you as you never showed pressure to buy anything that I didn’t need. The system sounds great! Thank you.
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October 2022 by Jake Bauer
I’ve taken all 3 of my vehicles here multiple times, love the products and the people. Absolutely recommend custom audio
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October 2022 by Matthew McKelvey
Huge shout out to Adam, AJ, and of course Sondralee. They got all my trucks set up for winter and ready to work. Keep up the great work guys