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November 2023 by Amy Work
Doug did amazing and quick work on our vacuum cleaner. Very knowledgeable and the doggie their is so cute.
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November 2023 by Adam Tingley
Friendly, and reliable service. Visit for all vacuum and carpet cleaning needs!
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September 2023 by Meadow Thompson
Really nice owner, communicative painless experience! Super knowledgeable, fixed my vacuum for $40 including parts and labor. Highly recommend!
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August 2023 by Laurie Weis
Very good service and good quality had a very good quality and excellent service and excellent product and service was excellent help full thank you for your time Lee brown and cef vega.
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August 2023 by Cheryl Boyce
This is overdue and I apologize. I purchased a Bissell floor finishing machine model 86T3 a few months ago. I needed a reliable and professional carpet shampoo machine. I rescue dogs and as you can imagine there are occasional accidents. This machine is amazing. The tank capacity is large for clean water and cleaning solution. The dirty water tank is also large. Suction is very good. Carpets dry faster than I ever expected. If you need a good and most importantly reliable machine check it out. I would also say it is easy to clean. Service after the sale is important to me. Experience and knowledge of their products are clearly evident here.
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July 2023 by Warren Hiles
I can’t say enough about how wonderfully we have been treated throughout the years by Doug and his crew. Their vacuum knowledge is second to none. We purchased our first Sebo X1 vacuum cleaner around 1994. And it still packs the bag like it was brand new! We moved to Florida in 2017, but have continued to purchase any and all our vacuum parts thru Doug Yaple. Thank you taking care of us ling distance!
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July 2023 by scott huber
What a pleasure to work with Doug Yaple! He brought my old vacuum back to life rather than sell me a new one. His commitment to exceptional customer service is clear.Thanks Doug!
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June 2023 by MaryTrese Squeglia
Very helpful! Not only with fixing my vacuum cleaner, he gave me great advice on my other vacuum cleaners!!
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June 2023 by Travis Clabbatz
Purchased 2 diffrent machines both were priced great and have worked great for year . We will be back for more thanks guys
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June 2023 by Tracy S L
I always get great service and great advice from Yaples - thanks Kyle! They keep my vacuum pretty and running great and are my go to for renting a carpet shampooer. Great family business!
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June 2023 by Joe Morschhauser
I went to the 26th and Liberty Yaples vacuum store to have my vacuum repaired and they said it was unrepairable and started showing me new ones. Mine isn't that old and I was not interested in a new one. Decided to try East 38th location and found out that 26th and Liberty location is NOT the original Yaples anymore but bought out by a Rochester company! 1815 East 38th and 2301 west 12th street Doug Yaple Vacuum Cleaner Centers are the only local and family owned stores. They not only repaired my vacuum but made it look like new and were very affordable. Great service, very knowledgeable about all aspects of vacuum cleaners. Highly recommend Doug Yaples Vacuum Cleaner Centers!
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June 2023 by Jim Head
I purchased a used vacuum for my camp from Doug. It works great , but if it ever needs service it is a comfort to know Yaple’s will be there to take care of it!
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June 2023 by tim eicher
We have received consistent excellent service and purchases from Yaples for nearly 50 years. Vacuums, sewing machines, even would take scissors from a doctor's office I worked at to be sharpened for many years...those were dropped off and returned same day on a Saturday as the office could not be without them! Accidentally threw out a cap for a brand new shampooer and Doug at E 38th fixed me up. The machine could not work without it. IDK what this town would have done without Yaples all these years! Robin Eicher
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June 2023 by L. J. Pascoe
Great repair service done quickly . Excellent staff who are a pleasure to do business with . Was a long time customer of the old Liberty one and they no longer meet my expectations …very pleased with this change I made !!!
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May 2023 by Jim Tolon
Excellent service. I brought in my broken part for my sweeper and got my part immediately. You can count of them for great service.Jim and Christine Tolon
