Eddie Bauer is a well-regarded store that offers a wide range of clothing, footwear, and gear for women, men, and children. The store is known for its high-quality products, including socks, shoes, boots, coats, hoodies, and caps, which are popular among customers who often find their wardrobe largely stocked with Eddie Bauer items. Customers appreciate the large selection, quick deliveries, and frequent sales, making it a favorite for shopping both in-store and online. The store's staff are consistently friendly, helpful, and accommodating, often going above expectations to assist customers. They keep customer profile cards for frequent shoppers and sometimes leave handwritten notes, showing a personal touch that enhances the shopping experience. Many reviews highlight the excellent customer service, noting that employees are kind, courteous, and unpressuring. The store also offers helpful local recommendations for items not in stock. Although the selection of styles and sizes in-store may sometimes be less extensive than online, shoppers still find good options, especially during sales and clearance events. Additionally, the store provides convenient services like returns and exchanges for online orders. Overall, Eddie Bauer is valued for its quality products, helpful staff, and friendly atmosphere, making it a popular choice for outdoor and casual clothing needs.
I stopped in looking for a type of sweater the store didn't have in stock. Abel was extremely helpful and kind and assisted me with some local recommendations for it. That above and beyond customer service is so appreciated!
January 2024
Simply put, Nearly my whole wardrobe is Eddie Bauer. From socks, shoes, and boots to coats, hoodies, and caps, and everything in between. Product is well made. Large selections. Quick deliveries. And amazing sales.
December 2022
Some nice clothing that is reasonably priced when on sale.
