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February 2024 by Darrell Stebbins
Picked up car before scheduled appointment time. Communication with insurance and repair shop allowed my contract extension go without any inconvenience to myself. Overall it was a smooth experience with quick return process. It was a pleasure to be asked for feedback with sincere interest in improving the process. I will surely return in the future, great job.
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January 2024 by Rachel Fenno
Gave me a rental at a half a tank. Inconvenience when you have to travel immediately. Having some issues with rental and these guys don't answer the phone.
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January 2024 by Mark
Prosperity and Respect To The World ?Mike who works there is above awesome ? Very Competent and Is of phenomenal service! ? He goes out of his way to meet any demands I may have within the boundaries of Enterprise ? I thought he owned the place the way he handles business -- I highly recommend the service -- Am going back ?♂️ as soon as I need a rental ?
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December 2023 by William Pfeiffer
Super great location. Made it super simple and they were friendly.
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December 2023 by Linda Riesdorph
Fast and friendly service
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November 2023 by patricia catalano
Very nice car, great price with mileage included and very fast pickup and drop off. Friendly and helpful employees.
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November 2023 by Jill Hall
Great experience with Enterprise Rental Car. Customer service was excellent and car was exactly what we wanted.
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October 2023 by Maurisio Garnica
Booked two weeks in advance, just for them to tell me the vehicle was not there. would not recommend
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October 2023 by Christopher Burkett
Despite being a frequent Enterprise customer, I have never rented from this particular branch location before. I was not disappointed, in fact everything was near perfect. From great customer service, to a clean late model SUV, my entire experience was satisfactory. It was an added bonus seeing several employees, from a different branch whom had recently transferred. As usual, I always recommend Enterprise, however this location was even more efficient.
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September 2023 by Asad Mohamed
Very bad experience with this location The lady she worked there she act that. She's giving me the loaner for free I can see it with white people She's acting very nice And she tried to scam me for gas Never ever I will come back to this location and I will return my rental in different location I know you guys going to say email us. We going to look into this. We need more information?I can see it on everybody's comment
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September 2023 by Gregg Siddons
Enterprise is the best car rental agency in the United States. Their customer service is outstanding, the people who work at the peach street enterprise office did an excellent job and getting me a nice car. I will continue to go through enterprise on peach Street in Erie Pennsylvania when I need a car.
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September 2023 by Gail Mcdonald
I was very happy you were able to get us a van, but the visor was ripped off on the driver side making my evening travel very difficult , but over all I'm satisfied with enterprise
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July 2023 by Harry Driscoll
If you need a rental car Enterprise on Peach Street in Erie PA is the place to go. Outstanding customer service provided by all employees. Donovan Forte answered all my questions and actually made me feel like a friend not just another customer. There is no doubt he will become an Outstanding Manager. This was the third vehicle I have rented through this location since April 2023. I will continue to be a repeat customer at this location. No need to go anywhere else.
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July 2023 by Ashwin Kadri
Booked a standard size rental and got a confirmation email. Upon reaching the shop all they have is a small size car and it will be the same price as a standard size car. Then the guy talks to someone and says no it’s reserved for someone else and all they have is a truck. He claimed he is an intern and messed up.Apparently the other customer booked earlier in the week. We’ll guess what - I have a reservation too and enterprise does not have a time based reservation preference.Ok fine I’ll take the truck despite it not having a bed cover and we have luggage. However, since it’s a truck now there is an extra charge for it. I don’t see why have to pay extra for a reservation that was confirmed.End of the day enterprise is no better than the other rental companies. They used to be good but they are no longer able to keep up and are resorting to tricky policies and passive aggressive customer service.
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July 2023 by Robert Lopez
The staff that waited on me and assisted me with the process of getting my rental, while my vehicle was being fixed at Roth Cadillac, were helpful and professional, and came through and got me in the rental. Many thanks for the great work and super cool rental ?
