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January 2024 by Justin Shaw
The lady there is very mean! One of the sales reps were helping me and then she told them to stop helping me and help somebody else then the second time I went to buy a hat she was throwing my hat around and bending it all out of shape and saying that the price didn’t seem right
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January 2024 by Mandy Love
horrible customer service and the worst part about it, the MANAGER is the most disrespectful!! Would never go back to that store even if they had the only pair of shoes left i wanted!!! all the sales associates are rude. There was this one associate that was pleasant all the times ive been at that store and i forget his name tall white kid! They are rude un professional and i would highly suggest shopping at other stores, because who wants to buy a pair of shoes and get Snapchat for even asking question!!! get it together Hibbett you need a whole new staff!!!!!!
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January 2024 by Jake Cirigliano
Great store, well kept and the employees were great to work with!
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October 2023 by Dylan Spencer
Great management, helped me with exactly what I was looking for in a timely manner!
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September 2023 by Richard Smith
If it wasn't for the good choice in hip hop being played at a volume that sounded great but maybe a little too loud for a shopping experience, I would of had no idea anyone even worked there. As I spent 10 to 15 indecisive, non-choice making minutes perusing the Nike stock on the wall, not a sole or soul offered to help me or ask if I needed help, I did see a glimpse of a shadow in the doorway back by the counter out of the corner of my eye, but I had been up for a couple days so it of been the shadow people lurking....
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June 2023 by Michael Anderson
The store is very organized. But there were some things that stood out to me in not so great a way. The first was that I specially asked for a pair of shoes in a specific size. The staff told me that they didn't have that size or that they were shipping out the size that I did want. But that wasn't the issue. The issue was that I was brought a completely different show that I didn't even ask for. Which took me back a bit. The second was that I was signed up for an account I didn't even want. So now I have ro un-subscribe all because of this.
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June 2023 by Brenda Burger
Terrible customer service. I have had numerous issues eith hibbett I don't even kno why I continue to buy from them. Phone customer service is rude. Nothet ever gets accomplished. Will tell u they will give u a coupon code for your troubles but then the code never works and they basically are like oh well. Requested numerous calls back from managers. Managers just as rude. I wanted to talk to someone at corporate. Google rhe number left a voicemail and never even got a call back from them. Just terrible company to deal with!!!!
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June 2023 by Ellis Torres
Great spot always has just what I’m looking for
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May 2023 by Jennifer Donaldson
The store employees were very knowledgeable and super friendly..Will definitely be back..
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December 2021 by Paula Waid-Mangrum
My first visit and I was pleased with Kayla! She helped me find the shoes for my son that were the right green- she was patient, friendly, great personality!
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September 2021 by FaitH MaDDiEpAY
Ordered Nike 270 sneakers 4 my daughter, and received them in 2 days, I couldn't believe it!!! Everything we could ask 4, thank u so much Hibbett Sports!!! Will definitely order again ?
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May 2021 by Adrienne Craft
Staff is friendly however the corporate office has made this the worst experience I've had with retail or any business. I ordered shoes to be delivered in 3 to 5 days, 8 weeks later no shoes. I asked a supervisor to call me 2 weeks ago, no call I've been given a million excuses and reasons I had to wait. I was told last week the shoes had been expedited and I'd be able to pick up wendesday at the store. I just get a call that they have to issue a check cause no inventory what?? So the store I paid for them at can't refund me and can't give me different shoe, I had to wait for the specific pair that were returned but now those were sold to someone else? I have to wait for a check to be mailed, you know to the address their system generated the wrong number or.
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December 2020 by Stephanie Perez
Went to Hibbett sports in desperate need of shoe insoles and the store manager Rachel was extremely helpful in helping me find some and my kids loved her! She let me know where they were and that there was a bogo sale going on for them! Definitely one of the best shoe stores I’ve been to. Highly recommend this store it’s very clean and organized and staff is great and always helpful!!
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September 2020 by Tonya Hedglin
I buy a lot from here and absolutely love it!! They have very good deals and shipping is extremely quick!!!
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November 2019 by mobringer
Staff was very helpful and asked if I needed help as soon as I walked in. Prices are very comparable to other stores and the 10$ saved with the rewards program was nice. Definitely will shop there more often; also just learned they have an app and they ship from their stores often, so the wait time is much shorter.
