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“Runstedler is top notch. Tim Franks took great care of my wife and me with our life insurance needs, making the process easy and stress-free. Ross and his team are also excellent for anyone seeking financial planning or investment guidance. Highly recommend!”
“I couldn't ask for more, much lower rate (with same coverage) vs another major agency, plus added coverages for renters and boat insurance. Absolute professionalism”
“I’ve had a great experience working with my agent, Mike Donohue. His hard work and dedication really stand out—he consistently goes above and beyond to make sure everything is handled smoothly.
Whether it’s answering questions, finding the best options, or stepping in quickly when something comes up, Mike is always reliable and responsive. It’s clear he genuinely cares about his clients and takes pride in what he does.
Highly recommend working with Mike if you want someone who truly has your back.”
“I have received top-tier service from Black Insurance Group and Erie Insurance for years. Their team made my car accident stress-free by handling all the details and expediting the claims process for quick repairs. When buying a new vehicle, they were prompt and precise with paperwork, ensuring I could drive off the lot without issues. Highly recommend for their exceptional communication, availability, and personal touch. Thank you, Sharon”
“I had the pleasure of working with Christa Bastow and was really impressed with her professionalism and responsiveness. Excellent customer service with a personal touch is not easy to find, so I highly recommend Great Lakes Insurance!”
“Love this insurance company have been with them from 1984 at 71 years old have my kids on them until they got older they have their own insurance now they moved out of the house God bless from Thomas h. Costello Elyria Ohio”
“Chase Insurance agency has been amazing, highly recommend for professionalism, promptness in getting back to me, and answering any questions I have with respect all while getting us the very best coverage for the very best price year after year.”
“The service is fabulous. Robin is always there and willing to help with any questions you have. She always has the answer, if not she will get the help you need. Love this agent!”
“Lake shore Insurance agency was extremely helpful in explaining my insurance coverages with me and they did a comparison of my current insurance to 30 different companies to find me the best rate possible.”
“Karen is the BEST when it comes to explaining the ins and outs of Medicare paired with Highmark!She treated us as if she had all the time in the world to answer our questions. My husband and I were VERY impressed and happy with her guidance.”
“I'm very happy getting my homeowners insurance through Lighthouse. Last year when I bought my house they found me the lowest premium price while I still got all of the same coverage that other insurance companies were quoting me at a higher price for. This year when rates went up they worked with me and found me a more affordable price again while making sure that I have the coverage that I need. Great company to work with.”
“I love the place ! Been with them for years! The way prices are today they are a big help! The whole place works like a team and is extremely polite ! God Bless them and there hard work!!!!”
“Emily acted VERY FAST after my accident and Christine is always available when I have questions or need to make changes to my statement. I'm very satisfied!!!!!”
“Called for an insurance card for a mutual customer- Paula I believe was her name, she was quick efficient and friendly -- can i add more stars? Thanks from New Car Nick Lubin”
“I purchased my Auto policy online and it was quick and painless. I signed up for the snapshot discount feature but I still don't know if I even activated it or not.”
“The travel team is awesome! I booked a tour to Croatia with Ebonee and had to reschedule because of some unexpected stuff. I just had a quick one-minute call with her and she made it so easy on me. She had everything adjusted (insurance included) within an hour with no extra fees. Total lifesaver!
I also stopped by one day to check on flights and found out Ebonee was off. Krystal jumped right in and was such a joy to work with. She made it feel like I had been working with her the whole time.
Highly recommend this team. They make the whole travel process so easy and stress free!”
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“Great and easy experience with Jillian Trinchitella, she answered all my questions and adding a car to my policy was a breeze. I appreciate the friendly and knowledgeable team.”