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October 2023 by Nancy conrad
You have the right man doing that job, he was excellent.
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October 2022 by Brenda Layden
Very knowledgeable. No pressure to buy. Will recommend to family and friends.
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March 2022 by Daniel Eaton
They had the best quality mattresses and the best price! Don’t even bother going any other place, I’ll save you the time. The other places will advertise sales which still don’t compare to the prices at Jamestown mattress.
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January 2022 by barb king
A few months back we purchased a mattress from a locally owned business and it was the worst mattress we ever had! So we decided to try Jamestown Mattress, Erie store and so far after 2 months, we are very satisfied with it. Joe, our salesman was great! I would highly recommend this place… and the price was reasonable!
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May 2021 by Lucian Spalla
Very nice and knowledgeable, and no pressure salesman. Took very good care of me. I'm impressed!
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May 2021 by Constatina P
Great one on one serviceand quick deliveries
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January 2021 by Michele Blais
Worst warrenty out there. That “30 day comfort guarantee” they have is bogus and doesn’t do anything but paint an image in your head to make you think they care which they really don’t once they get your money. I would find a mattress company that has a longer warrenty and better return policy because there really isn’t anything spectacular about the mattress at all. We have had pocketed coil beds before but never experienced a bed to shake so much like this one. This bed shakes so much and is so uncomfortable that my husband and I don’t get any sleep because all we are doing is tossing and turning all night. Joe, the salesman in the Erie store location, will try to throw that 30 day warrenty out the window by saying “ Sorry you don’t like it but there’s nothing we can do, it’s like driving a car off the lot. Once you drive it off the lot, there’s no returns”. Good luck getting any phone calls back from Steve either, no matter how many times you call and how many voicemails you leave, he will just avoid you.
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March 2020 by Larry Reymore
I bought a king 20 years ago from them ...will buy my next one from them soon..I even think it's the same sales guy....nice people clean store
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February 2020 by Seneca Shongo
Thank you so much Jim & Joe, I absolutely love our new bed The Dynasty Firm Brick!! The pillows are phenomenal too. I haven't slept this well in years :)
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December 2019 by Barbara Vanderhoof
We have gotten all our mattresses here. They were not pushy they let us browse around and get what we wanted.
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September 2019 by Amy Varner
Pushy sales people, not a great selection, did not feel comfortable in store.
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July 2019 by Latonya Walker
FIRST VISIT TO THE STORE, GREAT CUSTOMER SERVICE VERY HELPFUL, COURTEOUS & POLITE.
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July 2019 by Suzanne Michaeczik
Wonderful service thanks
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May 2019 by Lisa Reynolds
I recently bought my second mattress set from Jamestown and absolutely love it! I have an arthritic spine so I'm pretty particular when it comes to my bed. Ken went above and beyond helping me to find what was best for me!
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May 2019 by Joe Pontoriero
They have co.fortable beds and great prices.
