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March 2024 by Brook King
came in on a very busy saturday night to get my wedding band picked out, we did not have a long wait at all. we had Maria, the store manager, take care of us and she was AMAZING. me and my fiance are very happy with the whole experience we had tonight with the Erie store and Maria!
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February 2024 by Mindy Brightman
Alexis and Maria were great! They were patient with me and helped a lot in my decision!
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February 2024 by Tammy Sipes
Haily was great and very helpful. she knew the inventory and was able to guide me to my purchase. check out was easy and she serviced my other rings.
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February 2024 by Erin Spaulding
Andrew was great! He helped us get both wedding bands today. He was very patient and helpful! So excited to see my rings together! ?
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February 2024 by Gabrielle Hayes
Jen was very helpful. She really took her time with letting us look at our wedding bands and very very personable!
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February 2024 by Tony L Foster Sr
Hailey assist me with my purchase today, and she was awesome, beautiful smile, she's a 10 great Job
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February 2024 by Baillie Cornell
Everytime I see Maria (the store manager at the Erie location) I know I'm in great hands. Not only does she make all of my ring dreams come true but she always remembers who we are when we come in making us feel immediately at ease. Can't wait to see my matching band come in!
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February 2024 by Ken Millspaw
Alexis and Maria were very helpful going through the process of creating a custom ring.
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January 2024 by Tj Batts
On dec 27 2023 i went into kays to purchase a set of Dimond earrings.i walked in and this sales woman came up and was so helpful her name was MacKenzie we had so much fun and she made my experience the best. I would highly recommend if u need any jewelry to go see this beautiful young woman she made the whole experience
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January 2024 by Sarah Stravinsky
Maria, Adriana, and Alexis had the best customer service and were just the sweetest. I will buy all the jewelry I can from this Kay Jewelers. They were absolutely amazing!!
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December 2023 by Mike Wyant
Kikie was very friendly and helpful. She helped me pick out the perfect gift for my wife! Will definitely ask for her help in the future when i return to Kay’s.
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December 2023 by Kim Denslow
They were great helping us to find the right ring. Adriana, Sarah and Maria were all so nice and knew exactly what I was looking for. I knew I would be taken care when I walked and they were all so friendly. Thank you for the great service ?
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October 2023 by Ashly Kindle
I came in looking for a special gift for my daughter turning 18. I wanted to get her opal as it is her birthstone. The young girl who helped me was very patient, enthusiastic, and never pushy. She knew exactly what I was looking for and she actually had a love for opal! I wish I knew her name. May daughter loved her real, natural opals in yellow gold. I'll be bringing my daughter in to show the sweet, young sales lady how they look in her ears. I'll cross my fingers she is there when we come back! If there is a way to let me know who it was, that would be great!Millcreek Mall storeErie, PA on October 6 in the evening.
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October 2023 by Nick Bowser
We came here after trying a few other locations and were immediately blown away with how helpful the staff were. Mackenzie in particular helped us through the whole process of creating a custom ring and was invaluable in her expertise. Everyone else was friendly and really seemed to want to help.
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October 2023 by John Rau
Maria has been fantastic throughout my buying process! Not only did she spend time answering all my questions and helping me find exactly what I was looking for on my initial visit, but remembered me and the exact piece I was looking at 3 weeks later when I came back into the store to make my purchase. These were not transactions. They were great interactions! Thank you Maria!
