“This AT&T location is great if they have enough people working! When I got a new phone I was there for hours and it sucked. Just to pay my bill and turn in my old phone only took about 10 minutes.”
“Jeff and Ian were GREAT in helping me out upgrading to an iPhone 16!!! They were very courteous and professional, and got things done to more than my satisfaction! I definitely recommend AT&T and their employees! JOB WELL DONE!!”
“Anton who works at the Peach Street store in Erie PA is extremely knowledgeable and had my problem resolved within 15-20 minutes after I spent over 2 hours on line getting no where. Highly recommend Anton!”
“Mr Raj and Ms Ash were very very helpful to me and I got a brand new phone an Raj was very helpful and help me out so much. I want to say the ppl u have working for you in the company is great an you should give them a raise.
Thank yous so much Mr Raj and Ms Ash”
“Georgia and Malik are both so helpful, engaging, and knowledgeable!!! I have been in other Cricket wireless locations around Erie, and the Harborcreek location is far superior to the other locations, in my opinion, due to the high quality of the employees. I will never go anywhere else again!! I do have one suggestion for the brass at Cricket though, please consider adding the Samsung Galaxy Watch 8, so that I may purchase an activation line for mine. Sincerely, Jessica Curry Carlson”
“Liz truly went above and beyond today, she's an absolute pioneer of customer service! She guided us patiently through every single step, refusing to quit until our cell service was fully up and running perfectly. She even stayed well over an hour after closing just to make sure we left 100% happy. Professional, warm, genuinely caring, and passionate about helping people, Liz is outstanding in every way. Thank you, Liz you're incredible!”
“I came in yesterday 06/27/25 I forgot the store reps name, but, he was phenomenal. I ported over from Metro By T-Mobile and got the iPhone 13 on a great deal for $118.99 out the door and I also got a phone case, privacy screen protector, and pop socket on a great deal as well. He was super kind, and the store was well-stocked, and well-organized as well as clean!
This is my new favorite location, I use to go to West 12th Street but the lady and gentleman there is completely rude, and incompetent when we was with Cricket before but I am so glad State Street turned around and have great employees there! I am so pleased with the service when I got home my husband’s line was added through me! Super satisfied and pleased with the smooth and quick process yesterday as well as the great customer service experience and our signal is 10X better than with Metro!
Thank you to the wonderful gentleman for all your help!”
“Alan went above and beyond from start to finish. He knew every answer, helped me pick the perfect plan, and even made sure my phone was fully set up before I left. I’ve never had such a smooth, stress free experience at a phone store before. Hands down the best Cricket experience I’ve ever had. Go to Alan!”
“We just switched to Verizon after being customers with another company since we first got cell phones. The service from Brennan and Lucas was absolutely amazing. I have worked in customer service and management my whole life and they went above and beyond. This day and age customers service does really matter and they exceeded it! Thank you Verizon and the Westridge Road, Erie PA store!”