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December 2023 by Doug Bee
Friendly and helpful
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December 2023 by Paul Amann
Went to buy a battery, was quoted 90 bucks, associate gets battery and says 161.00 with core. Core is 22.00. Left the store heated, went back in and manager took control of the situation, gave me the battery for 79.00 plus 22.00 core. To find out new employee, good job ? ? O'Reillys. I spend a lot of money each year with this company and nice to know I will not need to change parts stores.
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October 2023 by Susan Way
Good place to get parts
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July 2023 by John DeMarco
I like how you can bring in your used motor oil and car batteries to recycle.
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July 2023 by Reaven
Very helpful business. It's a chain obviously but this location has staff that really go out of their way to ensure customers get a solution to a given problem.
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February 2023 by Coffee Now
Whenever I need parts for the cars, I head over to O'Reilly! Their service personnel are friendly and are accommodating for assistance. We have had numerous wiper blades, bulbs, oil, and battery purchases here. In fact, we had an issue with a battery, and being a O'Reilly rewards member, they were able to look up our information quickly and processed an adjustment. For your auto needs, go see....oh.,oh, oh O'Reilly...auto parts, wow!!?
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November 2022 by Michelle Mosier
Wanna give a shout-out to Dylan!!! Very polite and was a huge help and went the extra mile to help and I am very grateful. Thankyou sooo much!!!
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November 2022 by dacman8608
Good store, selection, and employees. This store seems about as big as the other one in Erie. Staff was friendly and very helpful. They did what was necessary for me to be in and out as efficient as poss. I like this store.
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October 2022 by David Corklin (DAC)
Good store, selection, and employees. This store seems about as big as the other one in Erie. Staff was friendly and very helpful. They did what was necessary for me to be in and out as efficient as poss. I like this store.
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October 2022 by Brittany Lehr
They're always quite helpful. The warranty on parts is always a life saver and worth the extra bit of money.
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August 2022 by Tina Koch
I've been travelling all summer, on 7/11/22, I was travelling through Erie on my return trip to St. Louis. I really needed to check and fill my oil. I stopped at a competitor right off I-90. Unfortunately, I dropped my oil cap in the wheel well, and could not get it out. They tried to help, but that cap was not coming out and I needed it out. That store did not have one in stock. I called around to O'Reilly stores in the area (I knew I would get good customer service at O'Reillys) and was informed they had one at the store on West 26th. When I arrived, the cap they had in stock was not the correct cap. I was kind of freaking out, I needed this cap. The staff at this location understood my situation. A couple of guys gave it a great effort in trying to find it after the drive over and were pretty sure it had fallen out. John, the Assistant Store Manager saw the look on my face and asked if he could look. He found the cap right away but couldn't reach it. He was so sweet and kind and told me to sit tight, he had an idea. I don't know what the tool was he grabbed, but he had that cap out in a hot second! I couldn't have been more grateful, and he refused to allow me to pay a customer service fee. He just said this is what we do, we take care of our customers. John, thank you. You made this stressed-out traveler a very happy customer!!! The next time I'm in Erie, PA, and need anything for my car, I will certainly drive the extra miles off I-90 to visit your store! Thank you!!!
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August 2022 by chris horvath
Awesome customer service and knowledgeable staff and the store manager Chad is excellent and dose his job well and will go the extra mile to get u what u need
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August 2022 by Matthew Corey
Love the staff love! The Assistant manager John ALWAYS takes the time to walk us through whatever we need!
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May 2022 by John Vancise jr
They hardly have the parts you need they always have to order them I'm going to stick with AutoZone.
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May 2022 by crawler ocd
I feel like they take pride in their work I went to their competition and it seems like they didn't even want to help
