-
April 2024 by Mardena Burnett
This place had the best meal I’ve had in a long time!
-
March 2024 by Sydney DeLand
I went to outback on Friday for dinner with acquaintances and we split our bills. On Sunday I looked at my bank account and see that I got charged for my meal and someone else’s. I call Outback and talk to Ann the manager. She apologized and asked for my card information so Outback can issue a refund for the incorrect bill. I called today (Wednesday) to inquire about the refund status and spoke with Ann again. She asked me if I received a call yesterday from a colleague of hers and I said “no”. I was then told that it’s not possible for Outback to refund me and I need to dispute it with my bank. I am allegedly going to get a call from the colleague of hers today, who was supposed to inform me of this. So far nothing… and I don’t think I will be getting that call. The inconvenience and lack of communication is what is causing my dissatisfaction and I won’t be dining here again.
-
March 2024 by Nick Dawson
The best steak in Pennsylvania!!
-
March 2024 by Chad George
The food was amazing the service was
-
March 2024 by Volt Phantom
Food was great, 10/10 service.Left my wallet in the booth, 2 days later I was able to get it back untouched!
-
March 2024 by Cassidy 42-42
We absolutely loved our server! Adrianna went above and beyond to make sure we had an awesome dining experience! Amanda, (the manager) stopped by our table to check on us to ask if everything was okay. You can tell they set high standards for customer service and customer satisfaction! It really puts them above other restaurants in our area!
-
March 2024 by MH81
Had a.gift card and were excited to go, looking fwd to some of their signature items.Got there to see an hour wait... At 2pm on a Saturday...Took a virtual spot and went shopping.The greeter was new and the trainer wasn't involved enough for how busy they were. I understand hands off training, but she might as well have been in the parking lot.Got seated, bread that came was good but stingy qty and very little butter.The appetizer got delivered by the kitchen staff...to the wrong table. They ended up removing the appetizer from the bill, but it still was a downer.The steaks were cooked right, but mid at best, the pricing was excessive too. Two people, with a drink each and we were at 120.with tip. (Still tipped the waitress as she was the best part of the experience)None of the issues were glaring, but it was the meal of a thousand cuts. Little things all added together to leave a less than great impression.There are much better Mom and Pop places in Erie with a lower $ tag. Next time, that's where we'll go.
-
March 2024 by Brian Carlson
While the food was good the wait staff and cleaning left a lot to be desired. Half of our meals came out right after the salads and the rest of the meals came out at least 10 minutes later. They were main meals so the timing made no sense. The table cleaning speeds between guests was very slow.
-
March 2024 by Jen Golonka-Bender
We normally don't go to Outback because I don't eat meat but we had a gift card and my husband enjoys steak so I figured I could get a salad and potato and and he could get his steak and we'd be good. I'm glad we had the gift card cause if we had to pay over $60 for what we got I would be highly upset. I had asked for butter, cheese and sour cream on my potato, I got a small container with what I'm assuming was butter and sour cream mixed with about 6 pieces of shredded cheese. And the Bleu cheese salad is a joke. Wendy's salads are more appealing than this. And the grease from my husband's meal got out of the container, covered the other containers went through the bag, and onto the seat of our car. At least whoever sits in our passenger seat next can slide out with ease. I did take pictures of the disappointing potato toppings, pathetic salads ( husband didn't even get his dressing), and grease soaked bag but unfortunately I don't see where I can add them.
-
March 2024 by Jonny Holtzman
Amanda this dinner was a very fine piece and I am very grateful you were my waitress this evening thank you so very much for This great experience and kind words hope you have a great rest of your evening.
-
March 2024 by 757spyro
Amanda s did an amazing job serving us
-
March 2024 by Kathleen Morris
Food ad service is always great. Had a hiccup with take out however Amanda really cares about making sure I still got my dinner! I will def be back!
-
February 2024 by Preston Hall
Slow start, we were seated w/o a waitress. Business the end it worked out fine.
-
February 2024 by SavyAdmin
I ordered for take out. The Steak was supposed to be medium well but it was medium rare, the forgot my baked potato and the straw for my drink.
-
February 2024 by Dave Mays
Great service! CJ was our server and was spectacular! Always a smile, and doing everything to make our meal a great experience. Highly recommended.
