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January 2024 by Carl Biggie
TERRIBLE CUSTOMER SERVICE. Down right rude to customers. They called me to pick up my car the next day and I went to pick it up at 9:30am. I get there and my paperwork wasn’t even completed so I had to wait for that to be finished which took 20 minutes. Then they lost my keys to my car! Then they finally find my keys and then they can’t find my car. It took me 45 minutes to pick up my car. Because of all of this I missed my appointment I had scheduled and had to reschedule it. NEVER COMING BACK !
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January 2024 by MATTHEW KWIATKOWSKI
Polite,courteous,dont lie about pricing,they actually made a mistake about the internet pricing by 1,000 but honored the price listed.Chris Phister is a good salesman and Dan Swindlehurst is a great manager.Be honest with them and up front about what you want and what your expectations are. They will treat you right. I told them I didnt want to be pestered on the phone constantly, they honored that and kept the calls and texts to a minimum.
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January 2024 by john d
I'm not sure if it is every commercial/dealer garage, but lately attention to detail, customer service, time management, and communication is failing here. The only reason there are 3 stars is because their Service manager was very apologetic, handled a ton of things on his own when his staff should have already done it. And for that, I would personally like to thank Angelo for all of his hard work trying to keep that shop running. He is great. If it wasn't for him, sadly, there wouldn't be any stars at all.
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January 2024 by Robyn Harvey
I had an excellent experience purchasing a used car! I love the car - and Chris Pfister was absolutely amazing in getting the sale done. He was flexible, knowledgeable, communicative, and supportive during the process. Thanks to all at Rick Weaver for a smooth transaction! I am so happy!
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January 2024 by Sean Boland
A huge thank you to Miguel Cedeno and Ben Bruno over at Rick Weaver. They KNOCKED IT OUT OF THE PARK. The whole team made it an easy and seamless transaction to get into my new GMC Sierra. I will definitely be recommending them to all of my friends and family
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November 2023 by Daniel P.
Most people dread the car buying process. Especially dealing with a salesperson. I was one of them. I was greeted by Ron Agnew. He made the process straight forward and simple. Always had time to talk. (I was even greeted by the owner. I dealt with another dealership for 9 years and never once met or saw the owner of the company and he was there all the time!) I would definitely recommend Rick Weaver to buy a vehicle. I have not dealt with the service department yet so no review on them right now.
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November 2023 by Michelle Michael
Purchased two vehicles at once from Chris P. He was excellent and took great care of us. When it was time for my vehicle service, the team at Rick Weaver was able to accommodate my needs.
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November 2023 by Marc Neiswonger
We dealt with Chris Pfister and needless to say the whole process was easy and great! At no point during this process did we feel pressured or uncomfortable-it felt like we were dealing with family. Chris explained everything in detail, worked with us, listened and answered our questions, and most importantly let us make the decision on our own and not try to sway us in anyway. In the past, we have been at other dealers for hours upon hours while purchasing, it took 45-50 minutes from start to finish with these guys. We will be recommending Rick Weaver for anyone we know that’s looking for a vehicle and I strongly encourage people reading this post to consider giving them a shot.
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November 2023 by John Meyer
I called in with a unique problem. After listening to my problem, the advisor went a found a way to squeeze my truck in sooner rather than later. After my truck was dropped off there was constant contact by Angelo and/or Blake before any work was performed and was accompanied by a thorough explanation of the service techs thoughts on the situation. I really appreciate not being "left in the dark" and having their professional opinion as I by no means am a mechanic. I really appreciate how professional the service department has kept itself from my first interaction in 2011 through the present.
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November 2023 by Natashia Saunders
I actually didn’t have all my paperwork for my inspection and they were so kind and patient as I tried to gather the needed documents. They even let me bring my car the following morning so they could complete the recall and inspection. The entire team was helpful and handled me with a smile. Thank you Rick Weaver!!
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October 2023 by Tim T.
I can't say enough about how well I was treated!! Very friendly and very helpfu, they made my buying experience UNBELIEVABLY easy and got me into the car I wanted EXTREMELY fast!! I will DEFINITELY be recommending Chris to people I know and again thanks man you are sooooooo appreciate.....
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October 2023 by Raymond Waite
Absolutely great experience. Bought my 3rd used car from Rick Weaver. They always treat me great. I will always buy my cars from Rick Weaver.
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September 2023 by Mary Bardo
Chris Pfister went out of his way to make sure everything was a good experience. He went out of his way to make sure everything was good with the vehicle we bought. He treated us great like family. I would recommend him to anybody looking for a good vehicle.
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September 2023 by arica smaglik
Chris was amazing. Super helpful and made the experience awesome! I will be recommending everyone to come and visit. I love my new car and have absolutely zero complaints.
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September 2023 by Ragen Walker
I had a great, very stress free purchase at Rick Weaver Buick GMC. Ask for Chris Pfister when you stop in, he will treat you like family from the moment you first meet. Also Chris will sell you what he tells you, he made my experience very easy. Very happy with Chris and the Rick Weaver team!!
