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March 2025 by pam stull
This pharmacist went above and beyond to assist me with my prescription today. The other pharmacy I use was out of the medication, but I called him and without hesitation, he helped me. Not a lot of questions, or putting me on hold, etc., it was matter of fact and promptly helped. I appreciated the help!
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March 2025 by Steve Young
Terrible pharmacy (W.25th and Sass only). They either have to order common medications, mess up the order somehow, don't have your prescription ready after they notify you that it's ready for pickup, and there's usually a waiting line with one person working the counter (if you're lucky). One star is for their late hours.Poor rating as compared to State St. or West Erie Plaza locations.
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March 2025 by Jrc C
Best people ever! I've been a customer for years. Never go anywhere else. Thanks Rite aid
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March 2025 by David Richards
Pharmacist refused to fulfill my doctors prescription. And this was a refill! She would not listen and did not care. Went to doctors office afterward and they were equally baffled why she would refuse to fill it. Last time I ever go there
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February 2025 by DMK717
VERY LITTLE IN STOCK, ARE THEY CLOSING THIS LOCATION ? POORLY LIT RESTROOMS.
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February 2025 by MR NN
I only went to this pharmacy because CVS was out of Tamiflu. went to the drive-through was asked to come inside. One tech in particular has a terrible attitude. Customer service was terrible, rude, and acting like as if I was in the wrong for coming to this location! Will never be back and will tell others to do the same!
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February 2025 by Abby B. Conley
I wanted to compliment the hiring practices of the Rite Aide store located on West 26th Street. The pharmacist "Mike" is a wonderful, professional, and patient employee when no one is looking. I have what cancer patients call "Chemo-Brain". I often lose my thoughts and become confused. I appreciate Mike's professional character despite my symptoms. Thank you, for employing someone with such impeccable professionalism. We need more people like Mike!
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October 2024 by Brandon Williams
I always have problems at this location. I just called 5 times in a row to get my meds filled. And not one employee knows how to answer a phone? When it's one of the only other job requirements for working as a pharmacist and in customer service. I've worked in customer service for 15 years. And have never been told to not answer the phone when a customer calls. That is so disrespectful. And so unprofessional.
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October 2024 by Michael Groh (KrY0)
This is my newest home pharmacy it’s close to the house and it’s decent enough what did your typical pharmacy uppity snooty farm techs and actual pharmacistswho barely speak a word to anyone because standing in a climate controlled environment on a anti-fatigue removing things from bags and boxes to put back into bottles and boxes and so forth is extremely taxing on your body.
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September 2024 by Marie Coutu
No line. My prescription was ready when they said it was going to be. In and out.
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July 2024 by Mr Allen
No restrooms
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June 2024 by Deno Bistolarides
My prescriptions were transferred here when they closed my usual store, and honestly I am glad that they did. This is a great location, employees are great, pharmacists are fantastic and they always have what I need in the store. It's right by the hospital too so there's convenience as well. I do a lot of my shopping here as well when I can't make it to the grocery store - so convenient.
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June 2024 by Alex Insler
This Rite-Aid location does not keep the shelves stocked. So there is a high probability that they won’t have what you intended on purchasing.
6/15/24 UPDATE:
Thanks for the message Rite-Aid. But I know how retail establishments work. The managers there have sales data that they apply to how much product they are keeping on hand in order to balance the labor equation. It’s not a supply issue. This location’s sales are mostly attributable to the pharmacy… I’m here on a Saturday and it’s obviously a ghost town. I am back again to see if they had the product I needed and again it’s been a waste of my time.
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June 2024 by Heather Stanley
Always fast and friendly. Helpful staff. Store is neat and clean.
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June 2024 by Marquita Spearman
Im at the pharmacy now and I ask the pharmacist a question about options on nicotine flavors and the both pharmacist laughed as I was there at the front desk it was so embarrassing that I had to ask why are you guys laughing no one answered that is so unprofessional for you to laugh because someone came in to pick up a prescription and you laugh because you ask a question.
