Sears Appliance Repair has been fixing appliances since 1956, with over 850,000 5-star reviews nationwide. Their local repair technicians can fix appliances from various brands and models, including Kenmore, GE, and LG. Customers praise the technicians' knowledge, patience, and friendly demeanor. They take the time to explain issues, answer questions, and provide estimates for repairs. The company stands behind its work with a 90-day satisfaction guarantee. Customers have experienced efficient and knowledgeable service from the technicians. They are described as no-nonsense workers who diagnose problems accurately and get appliances running smoothly again. Technicians also show respect for customers' property by using drop cloths and wearing paper booties. Customers appreciate the technicians' communication, such as providing updates via text messages. While the repair services have been satisfactory, some customers have faced frustrations with Sears, including canceled appointments, delays in receiving parts, and difficulties in contacting the company. Despite these challenges, the technicians' expertise and professionalism have been widely praised.
Great experience. Hard worker. Respectful and was careful moving the stove out. He's a good guy
July 2026
Very nice and pleasant guy. Explained everything i asked. He made sure I was happy with the oven before he left.
May 2026
This service appointment went much better than the last one. I was updated several times and the technician called to tell me he was on his way. It's starting to make ice, so I'm hoping it's fixed.
