-
March 2024 by Danielle M.
I really hate writing this review. This is not for their food at all but their customer service. I ordered a case of pepperoni balls to be shipped to me. It was nearly $100. I waited for my shipment to be delivered but it kept getting delayed in transit. The pepperoni balls ended up being 9 days late. They arrived in a styrofoam container and had only a small ice pack in them that had long been melted. The pepperoni balls were covered in mold. I was upset but figured they would understand and resend. I took pictures and called Staganelli. I talked to a woman who told me that I would have to pay the $50 shipping again if I wanted new product. This wasn't any fault of my own. They chose to ship them via a very slow method. They used to ship much differently and never had issue. I tried and tried and tried to come to some kind of compromise. For over a 2 YEARS I tried. I'm not wealthy by any means. $100 is a lot for me to just lose out on for some back home nostalgia. To this day I still never received my item or a refund. I even reached out to the owner who left me a voicemail one time and never returned any other calls. No one emails me back. No one calls me back. It's a shame. I'm also a small business owner and I would never treat a customer in this way.
-
September 2023 by Bridget Pellow
Great food !
-
June 2023 by Cheryl A blu-IMAGES
We pre ordered pans of food for our party. Lobster Lasagna(didn't realize that was a dish) Beef lasagna, stuffed shells, baked ziti and a tub of peanut butter cookie dough. I saved the lobster for the next day as a birthday dinner for my folks. So much cheese and lobster! It was sooo delicious! I didn't want the pan to end. The other pans were loaded with cheese and the perfect amount of sauce. Everything was a big hit. The cookie dough was very creamy and baked very well. I am definitely using them again and highly recommend their food.
-
December 2022 by Joni S
We were in Erie to celebrate our anniversary and wanted to visit someplace different. I had read about this Italian store and absolutely needed to stop in and check it out. So glad we did as Sue was knowledgeable and shared so much information about the foods sold there and their specialty, pepperoni balls. While we were looking around, she offered us two to take with us as we had mentioned we were from out of town. There are so many choices of good things to buy there like homemade cookies, pizza pie shells, pastas, sauce and so much more. We walked out with frozen ravioli, chocolate biscotti, and homemade ranch potato chips. Oh, and those delicious pepperoni balls. Stop in and visit as you won't be disappointed.
-
November 2022 by Roi P.
Their food is excellent! Live in Florida and bought pepperoni balls. Get them as often as possible!
-
June 2022 by Ronald J. Dombkowski II
Wonderful products. Friendly staff!
-
March 2022 by Ma Bell
The four pack of labeled 9" frozen pizza shells was really only 7" . False advertising! Girl on phone was clueless and no help when I called to complain! BUYER BEWARE!
-
January 2022 by Tracy E
Wonderful tasty products, have been in business for many many years. Super friendly staff. Recommend trying.. :) ?
-
December 2021 by Chuck U
Purchased a few bags of Pepperoni Balls & it is like they added extra grease to them. Put them in the oven to warm them up & had a pan of grease! Will just go get baked ones at Teresa's deli!
-
December 2021 by mike howard
The food is amazing and the staff are very friendly. If you like Italian food, you'll love Stanganellis!
-
November 2021 by Judyann Lindy
Love it we don't get any pepperoni balls in Florida... Had to get some thank you very much....
-
October 2021 by Rich G.
How to get started - I live in St Augustine Beach FL and volunteer at Anastasia State Park. One of our park rangers is from Erie PA and he brought me some pepperoni balls On the drive from my sons house in Cleveland to a wedding in western NY we made a stop in Erie to check out several places that made Pepperoni Balls. One of the places visited was Stanganelli's Italian Foods where we purchased a dozen rolls to take home. Also ate some in the store. The lady who operates the store was so very helpful. She explained some of the history- the former owner started making these and the tradition continues with the new owners. Very tasty- easy to prepare. They have other products for sale in the store.
-
October 2021 by Donna Lilley
Love the food
-
October 2021 by Tori McKenna
I just stopped in today after living in Erie my whole life and having no idea the place existed. I got a pint of Italian wedding soup and a pepperoni ball which was lunch for me and was so excited about my total for lunch being under $5. I was so happy when I got home and got to try the food as it was just delicious. I am upset I didn't know about it sooner but happy I know about it now! I will definitely be back! Also the woman working when I went in was so kind and knowledgeable! Honestly can't speak highly enough about the random stop in there!
-
June 2021 by Al-Mujahid Ibn Timun
Known this place for decades. Must visit.
