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April 2024 by Denise Brown
Being Easter and closing early at 8:00, we arrived at 6:00. May I say we are visiting from Kentucky. When our waitress ( never gave her name, but had very un-natural eyelashes that came to the table be for her) came to get our drink order was upset because we were still waiting on an extra guest. She said," does the front desk know? I know that they didn't put a sign up, but we close early tonight. Our guest, had never been there before. Our waitress, was at our table for his drink order before his butt was all the way on the seat. He ask for coffee. Her response was, I will have to make some, would you like something else? His drink came. She wanted our order. Our guest hadn't even had a chance to look at the menu. Ordered an app to give him time.She came back minutes later took our orders. Our app came. No problem. Another server brought them. We waited forever for our dinners. She asked us to cut into our steak to make sure they were done right, when I told her they were over done, she walked away and disappeared. One of our sides was missing. I had to find a different server to find my server to make it right. The other server came to the table found out what was missing, and that it could be brought in a to-go. Our server brought it to the table with hands full of cleaning supplies. Dropped it on the table. I asked for a box. She asked if we all needed boxes. My husband replied that he wasn't done eating and didn't know. She brought boxes for everyone. She said, " I brought boxes for everyone, a bag to put them in and your bill as she dropped them in front of me. She proceeded to clean, spraying and wiping all the tables right around us, making us more uncomfortable than when we just sat down. The Texas Roadhouse will probably never be visited by our family member ever again anywhere, or by us in Erie.We did still tip her, but she really messed up because we tip well over what is suggested and only tipped a fair amount.Denise B
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March 2024 by Dustine Pernice
Other than the music being too loud. Everything else was good. We just couldn't talk to each without yelling. Food was amazing ?
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March 2024 by ava guiliaine
Adam served us tonight and was absolutely legendary. He checked on us several times and made sure we had everything we needed. Great guy!
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March 2024 by Steve Nagy
Not nearly as good as usual, steak was overcooked and very fatty, bread and onion blossom were undercooked. Mediocre at best.
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March 2024 by Tammy Kaczmarek
Cam back after 4 years service was bad. Server never came to table to see if we where happy brought brother for his birthday ribs Burnt My Beep tips couldn't even eat. They were so rubbery, they were gross. But again server never came back to ask if we were satisfied if he couldn't do anything for us. I can promise you this. I spent $63. I will never spend any money with you guys again ever. And then when I go to pay the bill. It gives me no choice but to pay twenty Percent tip It was the soddest thing I've ever seen. Very, very unhappy this time we'll never happen again. If you would like to reach out to me you can. I will give you my number. Erie Texas Roadhouse was horrible last night. Thank you
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March 2024 by Etta Miller
Busy place! But we were served quickly and our waitress was very friendly and took good care of us. It was my grandsons birthday and they brought the saddle out and celebrated with us.
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March 2024 by Lisa John
Food was delicious! Everyone at the table was pleased. Our server Michelle was very efficient and friendly. Great experience!
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March 2024 by Punter3013
Waited for ever for food 25 minutes past pickup time. Got the family chicken tender meal. Good food and sides.
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March 2024 by Keylee
Always an issue with the order to go from this place! We get to go orders from here at least once a month. There is ALWAYS an issue! You’re at the mercy of the mood that whomever is filling your order is in that day! We’ve gotten food and the orders were full and fresh! However this is about twice a year! Literally every other order there’s a TINY and I mean TINY order if fry’s and when you order two orders because we get this huge order to feed family that comes to visit, we never know how much will be there because of the inconsistency of this place!! Order dressings for salad, you will rarely get full cups!!! Most of the time they look like someone’s leftovers they scraped into a white paper cup! Every time a different or extra dressing is ordered, we do NOT get them! And when ordering a large family platter of chicken tenders, and there’s barely enough to cover the bottom of the tray, is unacceptable for a $100+ order! And there is no contact for this place. Instead they think they deserve tips for severe inconsistency in fulfilling orders and great reviews. Sorry. No. It’s been a few years and they are just getting worse and worse, which is what finally made me leave this review! Hi anywhere else!
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March 2024 by Zachery Woodcock
Clean inside and fast excellent service. My ribeye and ribs were perfect even at 930pm! Will return again?
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March 2024 by Mary Ann Getty
The steak was perfectly cooked.
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March 2024 by morgan naylor
my favorite place in the worldthank you for existing
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March 2024 by Smstec77
I went here for the country fried steak. They put brown gravy on it? If you don't know how to make it correctly, don't put it on your menu!
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March 2024 by JEFFREY ANNUNZIATA
A little to loud.
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March 2024 by Juliene Smith
Everything was great even though they gave me the smaller ounce salmon than I ordered. They corrected their error though.