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February 2024 by Jason Kehl
Disappointing, there are no optometrist doctors there anymore technicians do all of the work you have a video conference and while I was having a video conference technicians, kept talking over the doctor and fighting with each other, lost my chart a couple of times will not be going back there
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January 2024 by Christine Reed
Aly was very pleasant and knowledgeable about what I needed.Thank you for your patience and support. Excellent service.
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January 2024 by Sandra DelPorto
Very pleased with the selection of eye ware, price and staff Shanelle was very patient and informative regarding my selection. Faith, the store manager, addressed and resolve an issue I was concerned about. She is also very attentive to her staff and customers. I would highly recommended Vision Works.
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January 2024 by Traci Glover
Great Customer service!
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January 2024 by Alivia M
Linda was so so kind and patient she was very helpful and explained everything we did she also made sure we weren’t there all night which was great
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January 2024 by Cheryl Holcomb
Aly very helpful in ordering our glasses. Process was quick. Did not push any unnecessary things for our glasses. Good % off. Let us pick frames at our own pace.
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January 2024 by Brian Cassidy
A great experience. Aly Burgos helped me from the moment I walked in the door and nail I left having selected new glasses.
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January 2024 by Laurel
Bad prescription, distorted lenses, and on top of that, I found out that they charged me for an optional service that I wasn't told was optional. Go elsewhere.
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January 2024 by Veletia Childs
I had an awesome experience from beginning to end! I stopped by just to ensure they took my insurance and before I knew it I was getting an appointment and my glasses will be coming in 10-14 days!!!
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January 2024 by Donna Capozziello
My appointment was on a Saturday and was TeleHealth. It was a great experience, no different than seeing a doctor on site. The optical tech was very knowledgeable in what she was doing for the exam. The Optometrist was very kind and helpful. Linda was kind and helpful in getting me in the right frames and outfit for my needs.
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January 2024 by CBUTTER
I've been struggling with finding a good eye glasses place for the longest time and I'm going to be going here from now on. I went in today looking for my lenses to be fitted in a frame and not only did optical supervisor Aly Burgos get this done in record time but I also felt as if I was being treated like family. Great service, great people, great company. I would suggest anybody who needs eyeglasses repaired or new glasses in general to go here. If you could pay for a higher rating you best believe I was doing it. Thank you all for your services.
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January 2024 by Tony H
The staff at Visionworks Erie store is always helpful and gets me everything I need all the time every year.
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January 2024 by Bryan Kusich
My exam and purchase of glasses was a very positive experience. Wait times were nominal, staff was pleasant and courteous.
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January 2024 by Katie Tryon
We brought my father-in-law's glasses here the other day to have a part replaced, as he took a fall on his face recently and needed a repair. Not only did Linda M. repair the part in record speed, she noticed that the OTHER plastic part on the glasses was upside down. She fixed THAT also AND gave us a free glasses case! The entire visit was free!! SHE IS AMAZING! Thank you, Linda!!!!
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January 2024 by Ashley Wierzchowski
Well this review has changed. The lab lost my vintage ray bans. They replaced them for a new pair but it is the same as the ones I had. My contacts make my vision worst. They had me come on for another exam. Charged my insuranceAnd I left with the same pair of contacts.I have called 3 times in the last week to speak to a general manager about my contacts and nothing. No call backs. Malik is great customer service and hae handle me a few times. Very fast visit! Haley was soooo helpful. She helped me pick out new glasses and shades! I love her honest opinion. Highly recommend!
