Advance Auto Parts at 500 Butler St in Etna is known for its helpful staff and reliable service. Customers appreciate the wide selection of automotive aftermarket products, including leading brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store offers many free services such as battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling. These services help customers save time and money. The staff at this location are often praised for their professionalism and dedication. Customers have shared positive experiences with employees who are friendly, knowledgeable, and eager to help, whether it’s fixing brake calipers, assisting with marine parts, or replacing windshield wipers. The store manager, Zack, received special mention for going above and beyond to ensure timely delivery of orders and providing excellent customer service. Many customers say they will return due to the great service they received. Additionally, the store offers a loyalty program called Speed Perks, which earns points toward discounts on store items and gas at participating Shell stations. Overall, Advance Auto Parts at Etna is a trusted place for quality parts and helpful staff, making automotive shopping a positive experience.
Sagan was outstanding. He was patient, kind, and knowledgeable. There was a series of issues with my car and he took the time to help me and make everything right. Thank you Sagan
July 2026
Staff on point helping the customers ahead of me in line. From what I saw they were communicating as well as attending to the customers professionally. Adam who helped me was quick and accurate with locating my part.
April 2026
It wasn't any more or less advanced than other auto parts stores. The staff was nice.
