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February 2024 by Rose N.
My husband and I purchased a Maytag range from Voitek Kingston location in December and within three weeks the oven stopped working. We contacted the store and we're told we had to go through Maytag warranty service. We were not offered any assistance with contacting Maytag or setting up the appliance repair. We are now on our third appointment to have the appliance fixed. Meaning taking time off from work three different times and numerous time on calls to Maytag. I called voitek several times to let them know our experience and the issue we were having and I was told by a manager that I was just looking for a "quick fix". This business does not stand behind the products that they sell and the customer service amounted to no more than giving us the phone number for Maytag. I really expected more from a small business, will not recommend or purchase from this business again. This business sells defective products and terrible customer service .
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February 2024 by Danny M.
Stay away from this place. Dishonest salespeople and practices. They pretend to be your cute local small business appliance store while ripping you off, and lying to make a sale. The prices you end up paying are absolutely outrageous and way higher than anywhere else, don't be fooled by what they tell you on the way in. They will find a way to pad the bill. If you check out their public docket sheet history on the PA courts website, you will see they sue their customers and (and frequently get countersued) REPEATEDLY...not a place you want to do business with!!
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November 2023 by Mary A.
Go literally anywhere else. They delivered two machines that did not work upon installation. As far as they were concerned that was not their problem. There are many options out there for appliances that will stand by their products. The owner is refuses to stand by his products,
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September 2023 by Eileen B.
Still waiting for a 75.00 credit, placed two calls received no call back. Accepted delivery August 9. More than ample time to respond.
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August 2023 by Laura Fargo
Write a bad review get 4 phone calls from this place. I'm not taking it down!....... so again......This place is a joke. They dropped the ball at every step and then tried to pass the blame. Wish I didn't shop local should have gone to Lowe's.
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July 2023 by Alan przeworski
Needed a dishwasher that was below a certain height. My cabinet space was a bit lower than normal. John was very helpful taking the time to pull out various floor models and measuring them. He was able to find 2 models that fit my needs. Prices are the same as the big box stores. Thanks for your help John.
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June 2023 by Loraine Reed
It was a very good store the Sales Person who waited on my daughter was very good and very up to dateOn his Appliances she was Happy
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June 2023 by Ken Vincent
Nice group of people at voitek they really appreciate and value you as a customer.
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March 2023 by Frank Kachurak
Dad needed to purchase a new range; John at Voitek was awesome. Super helpful, professional, and kind to my Dad. Price was the best around (beat the big box stores by a lot) and they service what they sell. The delivery crew was awesome as well - very patient and kind to my Dad, and they knew their stuff. Very very highly recommend Voitek.
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March 2023 by Kyleigh Clark
It is a crime to park in their parking lot for under 5 minutes, but apparently it is ok for Voitek to park in the middle of Park Lane, taking up the entire road, and leaving their driver and passenger door open making it hard to drive around their giant truck. This is an every day occurrence with them when I am trying to go to work in the morning.
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November 2022 by Bob Miscavage
I have no complaints about Voitek TV & Appliance. But I extremely dislike the GE 5.3 CU Ft SS Electric Range with Air Fryer we bought from them and installed in Feb 2022. I think the Model# is JB735SPSS. When I cook on the glass stove top I never can get the burners to provide a consistent heat. They seem to continually heat up, then turn back on never heating with a consistent temperature. Many times burning the food. Our old elect cooktop worked excellent compared to this expensive range. Matter of fact I have a elect Blackstone griddle which was about $125. that cooks better than this stove and can set a consistent temperature. If something happens to my wife this stove is gone and a gas range will replace it.Will never buy another GE elect stove. I would have put this review on GE's site, but they won"t allow me on because I won"t allow them to snoop on me. I value my privacy.We contacted Voitek to schedule service on the electric range as one of the owners recommended. They were very cooperative and a pleasure to deal with. But since the range was still under GE warranty we had to contact GE for repair. GE sent their repairman, but it was a waste of time, he didn't test anything. Turned on the dials and watched the burners get red. He said the range was made to either get real hot or not hot. That you couldn't get it to heat consistently to cook with . He also was trying to use our pots and pans as a excuse why the range didn't"t work right. We told him that we didn't buy the electric range to buy new cookware and have no use for a range that didn't"t heat right and consistent. He gave us a phone number to contact GE, but when we called no one would answer and if you left a message they would not return a phone call. I don't recommend buying any GE appliances.
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November 2022 by chad Man
Come here because this is where you will be buying your appliances great place bought many different appliances over the years
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November 2022 by Lisa B.
HORRIBLE customer service at Kingston location - in particular female sales person lacks any type of personality and is just plain RUDE
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August 2022 by Garrett Moser
I've bought a lot of appliances at Voitek over the years. When I'm there I always find what I'm looking for and the prices are the best around...even better than the big box stores. I've never picked up a damaged appliance after purchase. I definitely recommend Voitek.
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August 2022 by Joe De Primo
Great people go above and beyond to help you out our salesperson was john and he takes very good care of us.