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February 2024 by James Steeley
It's been a week since Mt. Pleasant Windows replaced 10 windows and turned our two-season sunroom into a four-season room. My wife, Karen, and I could not be more pleased with the way the project turned out. It was something we wanted to do for a long time and are glad that the job your company did allayed any reservations we had about working with a window replacement company. We were especially pleased with the way your crew - Joe, Charlie, Ben, Josh, Brandon and Michelle - a very pleasant bunch - went about their business. Many thanks to you all.This past December, Mt. Pleasant Windows installed a new patio door to complete our four-season room. It was a different crew this time but it was the same first-rate work. About two weeks after the installation we found the locking mechanism a little stiff. Your quick response corrected the problem. We're looking forward to some additional work on our home later this year and will not hesitate to contact Mt. Pleasant Windows for a bid.Service: Vinyl window installation & replacement
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January 2024 by Brian Paroda
April was a kind person who genuinely cared about us. We had to have a window replaced and April went above and beyond to help us. Thank you!Darell, the service technician fixed our window quickly. Even repaired a few minor issues that we were unaware of.This contractor was excellent with the install several years ago and are loyal to their word.Will use them in any future endeavors. Thank you
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January 2024 by Jay DiLiscia
Had to give one star to post this. What a waste.My wife and I reached out to have work done around our house. We stayed away from West Shore because they seemed pricey and snobby. This seemed like a nice group, all local people and such. So we had a window, door replaced, and shower redone. The window and door installed just fine, but the shower, not so. The shower hardware wasn't installed in alignment, they left scuffs on the new shower material, and even put HOLES IN THE WALL. Not even where they were working at. Now, everyone makes mistakes, ok, but then they DIDN'T even tell us about it. I hate cowards and liars. We trusted these people and they did a quick spackle and took off without a word. So I guess I'm to sand and repaint this while I look at my crooked shower? Fun, but no. So, I reached out. They responded by sending Henry in to check everything out. He's their most experienced help. He tried to convince me that the crooked shower was fine, had no clue how to fix the scuffs in the shower. He repaired the broken ceiling joint, did some sanding of the patch job and said that he would come back next week and do more work to make things look better. That was months ago. Never heard of seen from again. Hope he had a nice Christmas.The reviews you read about their work being sloppy, true. Their advertising saying they are professional, false. The only professional interest this company has is to take money out of your wallet and put it in their pocket. At a price tag of $$,$$$, yeah the shower hardware should be golden square, Henry. All the pictures they put on their website are from the jobs they didn't botch.IF YOU WANT A DISCOUNT JOB DONE AT PROFESSIONAL PRICES, GIVE THEM A CALL! They should answer until they take your money.Please don't respond with, "OMG I'm so sorry to hear this..." You had your chance to make it right.
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January 2024 by Luanne Klimchock
Joe, Eric S. and Arrian were phenomenal! So professional, polite and informative.
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January 2024 by Steve Paraska
Great job by the salesman and installer! One day after the windows were installed we had an issue. April and Darrell did a great job and resolved the problem quickly. Thanks!
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January 2024 by Megan Z
Their service was professional and they did excellent work. I would use them again and highly recommend.
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December 2023 by James R
My crew of ***/ ******? **** arrived at the predetermined time, protected all of my flooring with drop clothes and plastic and went right to work. I had three old single pane aluminum frame basement windows replaced with glass block ventilated windows. The crew was done in 2 hours. The job looks great, they cleaned up inside and outside very well. Easy to work with. I would highly recommend this company for windows ********
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December 2023 by Gene Orris
The crew was prompt, clean and professional.The guys answered my questions and did an awesome job!
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December 2023 by Deborah Sullenberger
Darrell replaced my screen door handle after over 2 decades of use. He was extremely kind and went above and beyond to make sure I was satisfied. I’ve been dealing with Mt. Pleasant Windows and remodeling for over 20 years, and I am always pleased with their work. Their service is outstanding.
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November 2023 by JoAnn Christine
Joe, Michelle, and Matt installed (replaced) Garden Window in our kitchen.The crew members Joe, Michelle, and Matt were great to work with very professional, great skills and quality workmanship. Always on time, cleaned up after the job was done.We would recommend Mt. Pleasant Windows to anyone who wants quality work done.We want to Thank youChristian Salesman sold us Garden Window.Services: Vinyl window installation & replacement
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November 2023 by Kelsey Snyder
I had a great experience with Mt Pleasant Window and Remodeling, and I would highly recommend them. They installed two doors for me--a front door and a side door to the garage. From the outset they were professional, friendly, and hardworking. Zack was very helpful with walking me through the options, and I appreciated his candidness. Henry's measuring job was spot-on and everything fit together perfectly. But a special huge thanks goes to Eric, Charlie, and Matt, who did an excellent job installing the door. They have such a strong attention to detail--the caulking was the same color as the door, and the trim fit together like a puzzle. The doors open and close so easily and without a sound. Putting a door up is difficult, and these guys made it a work of art. I also have an older house with nonstandard sizes, so having an Energy-Star, customized, pre-painted door (under warranty!) really gives my house an upgraded look. Several neighbors have already complimented the new doors. Mt Pleasant even followed up afterwards, and their customer service is great. I know that if I have any problems, they will be there to help. Thanks again!Service: General door installation
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November 2023 by Mike Drog
This company made it very easy for me to decide who would install my new windows. The staff was very courtious, asked a lot of questions, checked and double checked the job to make sure everything was correct for the install. They were clean and took great care to make sure that the end result was satisfactory. April in Service and Henry were outstanding to deal with. I could not be happier.
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November 2023 by Mark k
Highly recommend. Professional staff had my windows and roof replaced by Mt pleasant window and remodeling. Give them a call.
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October 2023 by Jill O
My experience was very positive. There was no sales pressure to buy or spend more than I wanted too. The installation staff was professional and cleaned and removed all waste. My new doors are beautiful and add value to my home.
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October 2023 by Gary Kreutzer
Dave and David Y. were amazing. They did great work, had expert craftsmanship, really showed that they cared about what we wanted every step of the way, kept everything clean and tidy, and were super friendly and professional. We absolutely love our new bathroom.Services: Window installation
