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October 2023 by Derek Fink
Nova is the best! I ordered pants online and when they arrived, found out they didn’t fit correctly. I made the mistake of not emailing to return immediately and by the time I got around to it, my return window had closed. I reached out to customer service, who said there was nothing they could do. As a last effort I visited the the exton store and spoke to Nova. She said she could provide store credit and then helped me get the right size and type of replacement pants, even ordering them for me online. Could not have been a better experience. Amazing customer service!
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October 2023 by Carrie TheTrollyDolly
Just like regular Banana Republic, but half the price!
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April 2023 by Nadine Sleiman
Very helpful staff and you find your stuff easily.
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June 2022 by Bill Law
Great Clothes, Great Prices and staff super helpful and friendly.
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January 2022 by Lost Traveler
Great for apparels. Slightly higher in price but the quality is great too.
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November 2021 by Camemom
Staff helpful and friendly, great finds!
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September 2021 by Tifrock Levi
Its nice and clean and the manager was very polite.
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July 2021 by Yash Mehta
Fantastic deals. Great discounts
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June 2021 by Paige G.
I was so excited to see this store open in Exton. The staff are incredibly helpful. There was a great selection with a lot of good sales going on. Overall, this is a great addition to the area!
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January 2021 by chris Shea
Love this place thank you
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November 2020 by VaekTv
Polite staff. Love 50% off clearance! Of course didnt buy off clearance but they had just what I was looking for my fall family photo color pallete
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September 2020 by Tara Heller
I stopped in to banana Republic on my way home from West Chester… They had dresses outside on sale that caught my eye! Surprisingly the fitting rooms were open so I tried the dress is on… I spent about 35 minutes in the air because my daughter was purchasing things as well… When I collected my items I stood in line and I did all of the right things… I had my mask ON !!! … I was social distancing… I was completely minding my own business- there were only two cashiers… One guy… A heavyset guy with curly hair ( like a girl ) wearing a red gap shirt—He was completely working with the Indian customers in front of me and their coupon problem…The other girl cashier was just ringing someone up so clearly I had to wait my turn.He literally lifted up his head and stopped his conversation with his customer to tell me to slide my mask up above my nose… mind you… I am wearing glasses and it’s hot as heck in the store… And I’m fogging up my glasses…Comeeeee onnnn !!!!!!! Was that really necessary?? I am a 48 year old woman…/Mother… I didn’t appreciate a 17-year-old kid… Telling me to slide up my mask when I clearly was following the rules ..It takes everything I have just a put on a mask because I don’t buy all the political BS anyway-I didn’t appreciate the embarrassment… So I put my dresses down and my jewelry that I had selected… Sorry banana republic you just lost about $100 saleDisgusted… Won’t go back!!!! Ever !!! Have fun going out of business like all the other stores on the block.I can probably get the same dress on Amazon for half the price anyway!
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September 2020 by Monica Henderson
Great sale
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August 2020 by Karen Stephenson
It's a nice Store, i enjoyed shopping there.
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November 2019 by Jack Carter
This store is great! They run steep promotions, staples like tees and tanks are super cheap! Quality is better than expected for it being the “factory store.” Staff is good too. I’ll be coming here in the future!
