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August 2023 by Sushant G.
Called to ask if they would be able to take a look at Power steering fluid leak. The person who answered the phone did not mention his name. He was extremely condescending in his tone. When asked about if I could drop off the car, his response was "you can if you'd like". When I asked if there's a charge for checking out the problem, his response was "of course we charge". When asked how long it would be before they could get to the car, his response. "We'll get to it when we can". Answers to some of the other questions were equally condescending. I'm shocked that Eagle Service Center has a five star rating on yelp. Take your car elsewhere for any repairs as this business does not have the adequacy to talk to customers in a respectful way. Vote with your wallet and support businesses that are respectful.
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July 2023 by Steve B.
I had a slow leak in my front right tire. I brought it up without an appointment. They fixed it within 10 minutes. I asked them what I owe them and they said bring your car back to us in December when your car needs state inspection. This certainly builds customer loyalty. And this is not the first time something like this has happened with me at Eagle service. I am appreciative that they have a Hometown feel instead of those big big box stores.
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June 2023 by Erika F.
We have gone to ESC many times for inspections. When my air conditioning went out this week, I called around for service. The folks here mentioned that I should check under my extended warranty first as many times, it would be covered. (I never thought to call as truck is out of warranty). Low and behold, I called the dealership and there is indeed a recall for this exact item. Without the recommendation from ECS, I would never have thought to call. They saved me over $1500!!! Thanks for your honesty, it is greatly appreciated!!
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June 2023 by Michael R.
After some bad or mixed experiences with auto repairs after moving to the area, we gave Eagle Service Center a chance and have never looked back. They're honest, don't try to upsell you on things and give you realistic options and timetables for maintenance and other services. To give you an example, a few years back I had another place give me a near $3,000 estimate for my van. These guys came in at half that price, didn't BS me on repairs I didn't need, and get the job done quickly and effectively. They didn't miss anything either, even now I've never had to change half the things the other place told me were essential. They're friendly, respectful and never start the work without running something by me first. This is our auto place and we couldn't be happier.
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April 2023 by Bob S.
Always so fast to get working on my car and diagnose any issues. The guys at eagle service always take good care of our vehicles.
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April 2022 by Sandi Hoctor
Really good people! Great work, honest people who let you know up front what the cost is - no surprises, no additions. They get you in asap. We started at Eagle due to a recommendation, we stay because the service and work is excellent!
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February 2022 by Lindsay Zarmanian
Just had a great experience with Eagle Service Center! We had keys locked in a car and they were there to help in 10 minutes and super friendly! Will recommend to everyone!
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September 2021 by Cable G.
All the 5 star ratings are well deserved. During a recent storm that left much of SE PA under water my daughter's car started losing power after she drove through running water several inches deep. She pulled into a parking lot and called me, and based on her description of the problem it was clear the alternator stopped working and the car was running on battery power and would leave her stranded if she continued to drive it. I called Eagle Service and didn't have to say anything more than my daughter was stranded and they rushed out while the rain was still pouring down, towed her back to their service station and offered to take her to a nearby convenience store until someone could pick her up and get her home safely. That evening and the following days must have been incredibly busy for the guys at Eagle Service Center due to the flooding and the number of stranded motorists and disabled vehicles, but within a day they found that the water my daughter had driven through unseated the serpentine belt causing it to shred and break, cleaned out the shredded belt debris and replaced it, and also checked out the rest of the undercarriage, brakes and other mechanical parts susceptible to damage after driving through rushing water to make sure the car was in safe driving condition. There is no worse feeling for a dad than knowing your child is in imminent danger, but you can't get to them, and no better feeling than knowing there are folks like those at Eagle Service Center willing to risk their own safety to make sure your child is safe.
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August 2021 by Jacob Steinle
Eagle Service Center is a great business that puts its customers first. They take pride in everything they do from being timely and professional to knowledgeable and experienced. This company is a top notch group of professionals in all that they do.
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April 2021 by Erin Walker
I broke down on the side of the PA turnpike today, an hour and a half from home, with minimal knowledge of where I was. The guys at Eagle Service Center were absolutely wonderful!! They found me right away, immediately knew what was wrong with my car, and the replacement part arrived within 10-15 minutes. They knew I was stranded and could've easily tried to overcharge me but they didn't at all. They were so nice, so professional, and I'm only disappointed I'm not in the area and can't use them as my regular mechanic. They really came to my rescue today and I can't recommend them enough
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September 2020 by Elizabeth Doherty
Repaired my car quickly and were also super helpful to me being new to the area. Highly recommend!
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May 2020 by Brian Hurst
Genuine and honest service, always prepared to go above and beyond to make sure you understand why they did the work they did. Absolutely sure they would only ever only do what was needed , unlike some other less reputable garages.
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May 2020 by Stan A.
The guys at Eagle service center are absolutely amazingMy toddler locked herself in the car. The driver came in in the pouring rain on his day off to help us out.
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April 2020 by Heather C.
Bob, Paul and the rest of team are fantastic. I trust them implicitly and will not take my cars anywhere else!
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April 2020 by J'lene Evans
Eagle service is amazing I had an issue with my tire and they came and picked it up and towed it back to their shop and really helped me out. And then get a call later on letting me know that my brakes and tires were getting worn down and recommended to get new ones to be safe. They really are an amazing shop would definitely recommend going to them if you need anything done for your vehicle. Amazing group of people that work there and they saved me big time! Thank you so much eagle you are the best wouldn’t go anywhere else!
