Had package pickup scheduled days in advance, I called the afternoon of pickup and they verified it was still scheduled to be picked up by 8PM. Guess what? No package pickup, no text or email as to what happened. Very unreliable service.
January 2025
Easily the worst shipping service at this point. Even using their website is meaningless. Packages constantly delayed, re-routed, instructions on delivery ignored. Shippers, don't use this service.
August 2024
My normal driver is an idiot. Delivered to wrong address never to be found, could not deliver because of trashcan in driveway. A package needed signature but no message to indicate that, just not delivered.