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November 2023 by Rich Gehring
Banks certainly take a beating these days, most of it they deserve. Key Bank’s employees make me feel like they are appreciative of my business, not very common amongst Banks! They won’t clobber you if you forget an account number and go out of the way to make sure you are taken care of.
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January 2023 by Robert Wilkinson
Great service and people. Terrible hours it's impossible for a person with a 9-5 job to ever get there! Going to have to find another bank with more flexible hours.
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December 2022 by Jim Juric
Professional courteous service.I recommend the Key Bank Exton Branch...ask for Aura.Aura helped me above and beyond my needs and expectations.
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December 2022 by Eric Choi
If you need one-on-one, supportive, communicative people to handle your money… work with KeyBank!
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December 2022 by Krista Dalterio
Wonderful bank! Great staff that is very helpful and cooperative. Highly recommend!
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December 2022 by BM Keller
Great branch and awesome service!
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November 2022 by GG
Worse bank ever!!! God forbid someone steal your check from a mailbox then try to cash the check. This bank will gladly hand them your money even though a monkey could tell it was an ALTERED CHECK!!! WAIT to top it off when you tell them of THIER MISTAKE try to get your money back.The key word is TRY!!! They put you off, THEY IGNORE your calls, I found out this bank is BROKE and procrastination is the tactic they use to AVOID FIXING THEIR MISTAKE!! WORSE BANK EVER. $5700.00 LATER AND MY FRIEND STILL WAITING. God forbid the bank that promises to secure your money will GIVE IT AWAY!!! GOD ONLY KNOWS HOW LONG BEFORE HE GETS REIMBURSED FROM PEOPLE WHO CANT DO THIER JOB & a BANK WHO DOESN'T HONOR THIER CONTRACT WITH THIER CUSTOMERS!!!GET OUT NOW!!I'm letting you know cuz my friend don't do reviews but you should know in case you live pay to pay you will be in trouble my friend's mortgage & credit card would not have gotten paid if he didn't have savings Don't say I didn't warn you about this BROKE BANK!!!
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October 2022 by Robert Fried
The thing that’s good about Key Bank for me is their level of helpful service. It’s a fairly normal bank otherwise. I needed notary services, and help with a complex issue. They are very understanding and helpful. A place you can trust.
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June 2022 by Michael Anthony Taylor Jr
I called at 2:45 on Thursday May 19 2022. The banker Rizwan, whom I dealt with on May 17 2022. Literally, just hung up the phone on me. That’s disgraceful.
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September 2021 by Dante Outten
So I went through the initial hiring process with James Hoch, who after my virtual interview with the branch manager, did not answer any of my emails thereafter. I was basically left waiting in limbo for over a month for a part-time position with no follow up. I reached out to James Hoch multiple times but to no avail. In that time I had multiple offers from multiple financial institutions, and was confused as to why a regular bank offering a part-time position was not able to conclude my interview process in a reasonable amount of time. The branch manager i interviewed with also had no information for me. No wonder why this bank is on the bottom of the list and it is also not a surprise that this location is equivalent to a corner store bodega in terms of service and revenue. I will forever encourage people to choose a different bank for personal and business finances, and for a career. Go to TD in Thorndale and work for Jamal, or Wells Fargo and work for Maria, but Keybank and James Hoch are not it.