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November 2023 by Robin
It's a little pricey, but the quality speaks for itself.
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October 2023 by Tina S.
I bought a pair of pants in store for $40. Washed and wore them. I liked them so I went online to buy another pair - only to find out that they were on sale for $20! That's a BIG price difference! So I rebought the same pants along with another color. Went to this store to return the brand new (exactly the same) pants with the first receipt. They were getting back exactly what they sold me. I left them in the online packaging so the store workers could see that they were brand new. I had the in store receipt and the in store tag. The worker refused to take the return back with my first receipt. She said she had to use the online tag. She said I should go home and get the pants that I already wore and bring those in to return instead! I said - How about we just take these pants out of the online packaging and you pretend that you didn't see it? I could go outside and throw away the online packaging and come back in with the brand new pants and tag to return. She was arguing with me that they were losing money and she couldn't do it. But I was returning brand new pants with a receipt that I used to purchase those exact pants! Finally, she elevated it to the assistant manager and the manager accepted my return. What ever happened to doing what you need to in order to keep the customer happy? I was happy that I finally got taken care of but I had to fight with them for 15 minutes about it first. I certainly won't be shopping at that store ever again. Gets an F for customer service from me.
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September 2023 by Kelly French
The young lady doing online returns was great on 8/5 in the morning. She was knowledgeable, quick, and polite. She did a great job!
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May 2023 by Helena V
Came in to check out the store and see what they had in store. Kinda disappointed with merchandise and customer service. Associate right at the entrance and not even said hello or smiled. Completely ignored like I had never came in. I worked for this company many years ago and customer service was top notch but today was the bottom of the pit! I give 2 stars bc the store was cleaned, that’s about it.
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April 2023 by Amanda
The only reason I am giving them three stars is because they take back online returns and sometimes run sales on bathing suits. The store itself is a large, clean space with ample parking and I'd be a fan if they carried more items in my size and focused more on appealing to the 40-50 year old woman demographic. I'm not sure who their clothing is supposed to be for, but it's certainly not me.I don't know who is in charge of design, but their plus size clothes are basically cut to be a gigantic tent, with no tailoring and awful print choices and the sizes are completely inconsistent, mostly running large.
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April 2023 by Helen V
Came in to check out the store and see what they had in store. Kinda disappointed with merchandise and customer service. Associate right at the entrance and not even said hello or smiled. Completely ignored like I had never came in. I worked for this company many years ago and customer service was top notch but today was the bottom of the pit! I give 2 stars bc the store was cleaned, that’s about it.
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April 2023 by Malinda Muzi
Love their clothes for me and my granddaughter.
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March 2023 by Peggy LaGarde
The staff is very knowledgeable and so helpful. They know there inventory and can always direct you to the item you wish to buy.
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February 2023 by Sean Rutledge
Helpful staff with our returns and exchanges. Always appreciate their help. They're our go-to for school bookbags!
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August 2022 by KPBM Gem
Nice 40% off deal for backpacks! Lifetime warranty ?
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May 2022 by Susan Alloway
I've been shopping here on and off since they opened. Lots of selection, staff have been kind and helpful. I like seeing more color in the clothing lately.
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May 2022 by Steven L
Just had our credit card number stolen through a scam at this store. DO NOT call into their "Customer Service" and get their "Special Discount."
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February 2022 by Deb Warner
Went in just as doors opened. No one was very pleasant except the young lady who checked me out. Delaware store has much better staff just not what I was looking for!
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December 2021 by Credible Critic
Nice store. Friendly and helpful staff. A place for coats, jackets and outdoor accessories.
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September 2021 by Sarah Roberts
Love their clothes - will NOT go back - Michelle was less than helpful, apparently they have a policy that their store can be open but a seven year old cannot use their restrooms. Customer service really needs to be evaluated.
