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April 2024 by Alleshia McGillen
I came in Tuesday with my brother to rent him a suit for a wedding. We worked with Marcos and he was great! After taking measurements he asked about my brother's preferences in appearance, color, etc and explained the different fits of the suits. With his help, we ended up buying my brother a suit rather than just renting one.
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April 2024 by Sydney Hilliard
Worst customer service ever. My boyfriend needed help finding a shirt and was given a horribly fitting shirt even after he was measured and tried on sizes. Every employee was so rude and one rolled their eyes at us. No one was willing to help us for more than 2 seconds before disappearing again. Needless to say, we will never be going back here and now we have a return to deal with because of poor service.
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April 2024 by Braden Reed
Troy is the man
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March 2024 by Cameron Merlino
TL;DR - staff was condescending, very unwilling to help, and did not fulfill the basics of what I booked an appointment for.I booked an appointment 1-2 months in advance to get a consultation/fitting for my small wedding party. I wasn’t 100% set on what I wanted, but I had a decently clear vision and wanted some help since I don’t often wear fancier clothes.Upon entering, it took almost 10 minutes to get the attention of the employees, and when I described what we were there for, we got a weird look. I spoke to the man and tried to convey my ideas, only to be interrupted multiple times and the associate was constantly leaving to talk to other customers. While trying to convey my wants, the associate made me feel like I was an inconvenience. When asked about fitting and trying things on, he clearly did not want to do it, and kept saying they only had displays and nothing to try on.When we got down to my color choices and ideas, he criticized my choices and made me and my groomsmen feel unwelcome.I left with nothing except a wasted hour, and I sincerely hope they don’t treat everyone like this.
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March 2024 by M K
I had an OUTSTANDING experience at this store! They were very busy, but Pete apologized for the delay and said someone would be right with me. Myra helped me and she went above and beyond. She was very nice, had a personality and made it fun, so there was no stress whatsoever during the process. She totally made sure that I was comfortable with how the suit would fit. She also picked out a great shirt/tie combo! I will gladly come back to this store and highly recommend it to others!
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March 2024 by Amy Buchmann
My 18 year old and I went in looking to purchase a suit . Johnny was absolutely wonderful to work with! He made the process as painless as possible and even kept us entertained the whole time with his humor. It was a pleasure working with him and I highly recommend requesting him when going to the Exton store.
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February 2024 by Jordan Ford
My experience at Men’s Wearhouse has been outstanding. My friend is getting married later this year asks me to get measurements for my suit. I enjoy the amazing customer service thanks to Myra. She was very helpful with the measurements and made sure everything my experience was memorable. I’m looking forward to seeing what my suit will look like.
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January 2024 by Shirley Carter
My husband was busy with work the prior 2 weeks, before we flew in from Chicago. He needed a formal white shirt for his tux, so we came to Men's Warehouse. He was measured and we bought 2 shirts for $110. No need to try on they are professional. Well that evening while getting dressed found out shirts were to small in the neck and sleeves to short. You can't imagine the disgust we felt. Unfortunately we flew back to Chicago before they reopened. I would give them no stars of I could.The Sucker
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January 2024 by C Cote
The moment I came in, I was immediately helped. Frank was absolutely incredible, he figured out all my measurements in a minute flat and helped me find a suit, two shirts, and matching pants that he was able to get hemmed for me all within an hour. The result is the best looking and best fitting suit I've ever had, and all in my price range.Thanks again to the incredible staff there! I'll be coming back for sure.
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December 2023 by W Lewis
I bought a suit for my stepson and for when he graduated from the the University
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December 2023 by Eli Bronstein
Absolutely superb. Honestly, some of the kindest staffing I think I’ve ever had at any store ever. I wish that I knew her name, but whoever the person was that helped me, she went out of her way to make sure that I had a shirt to wear to a wedding that I am working at, even when I only had five minutes to describe what I needed and when I needed it by. And it was the perfect color. Absolute lifesaver. Thank you so much!
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December 2023 by Maurice Mack
Good service and decent prices.
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December 2023 by Patrick Crider
Had a fantastic experience with Johnny and other representatives at this Men's Wearhouse location. Ordered a better fit jacket for me last minute for my wedding. 5 star customer service!
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October 2023 by Taylor Mastripolito
Horrible experience. This is the second time my fiancé and I have tried to go in to pick out his/groomsmen suits for our wedding. The first time we were completely ignored, today we had an appointment. We waited about 20 minutes for someone to acknowledge us and then we’re told “if we can’t see you today maybe come back tomorrow”. I’m sorry what is the point of an appointment then? Will absolutely not be coming back or recommending. We will be going to Jos A Bank.
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September 2023 by Greg Francis
I left the store with exactly what I was looking for. Troy helped me put together the perfect outfit for my upcoming wedding. Thanks again, Troy.
