Pep Boys in Exton, PA, is known for its excellent customer service and reliable auto care. Customers report positive experiences with the staff, highlighting their kindness, professionalism, and efficiency. The service manager has been praised for being polite and accommodating, even fitting customers into the schedule on short notice. The location offers a variety of services, including tire repairs, replacements, and oil changes, with many customers noting their competitive pricing and promotions. One customer appreciated the quick and effective service for a tire plug and noted the careful handling of their vehicle. Others have mentioned that Pep Boys provided helpful inspections without charge for minor issues. Overall, Pep Boys is recognized for its expert technicians and commitment to customer satisfaction. With over 100 years in the business, they specialize in servicing cars, trucks, and SUVs, including hybrid and electric vehicles. Many customers express their intent to return for future auto needs, making Pep Boys a trusted choice for local auto care.
They need more people in the mechanic shop, the waiting time is a little longer than other places. Also, the prices are very high and it feels abusive.
July 2025
Got me in on July 4th, work completed in less than 4 hours. Done well without any upsells. Very pleased.
July 2025
Wonderful experience with a tire replacement … helpful and accommodating!
