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February 2024 by Mrs. M M.
Sent my husband with our cat for a $35 rabies shot which I had registered for online this last Sunday. I was unable to go. They told him the cat needed a blood test which he did not and the bill was over $100. He thought it was what I had signed up for. Never again
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December 2023 by William Mc Millan
Made a return. Went well. Getting out of store is something. Cant go out doors you came in. Lots of pet supplies. Use them yearly with home deliveries.
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December 2023 by James Creedon
The groomers are great with our dogs. They always do a wonderful job on their nails.
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December 2023 by Maria Swanenburg
the store is not inviting at all, it look like a dump inside. It is dark and dirty and very poorly organized. I will only shop here if I can not find something anywhere else.
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November 2023 by Gail Kollman
Manager Andrea was a great help. She went above and beyond to handle my issue. She is a big asset for the Exton store giving customer service that is rarely received anymore.
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October 2023 by Anthony Taylor
I bought this product at Petco for $13.19. Amazon is selling it for $6.99. Wanted to buy a UVB fluorescent lamp - Petco's price: $34.00; Amazon's price: $31.00. This has been my experience.Fluval Bug Bites Tropical Fish Food, Flakes for Small to Medium Sized Fish, 3.17 oz., A7332, BrownVisit the Fluval Store4.8 4.8 out of 5 stars 828 ratingsAmazon'sChoiceOverall Pick700+ bought in past monthList Price: $15.99 DetailsPrice: $6.99 ($2.21 / oz)
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October 2023 by Dog Mom
Grooming review: I called today for an appointment to get both of my dogs’ nails trimmed. Lauren told me to come right over and she would fit them in. She was amazing!!! My one dog is big and super strong, and she puts up quite a fight due to a bad and painful nail trim in the past. Lauren was so calm, gentle and patient with her. Hopefully a positive experience like this will make for a less anxious visit next time.
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August 2023 by Jenna G.
I use to be a daily costumer and tbh ive seen it all. the more i went i slowly just saw the store change. it use to be such a welcoming store until their good managers all went to other stores. personally im done getting animals from here, birds use to be 35 now their 40-44 , the fish i got have brought so much algae in my tank and ik what u are about to say but i asked for 15 minnows i got charged for minnows the girl tried to give me more and gave me brown goldfish the sighs r completely wrong. careful what you buy alot of them r sick and dont look too healthy.
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July 2023 by Lynne Urian
Everyone at Petco is always friendly and always helpful. The store is orderly and very clean -- I enjoy shopping there.
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July 2023 by Susan Lowe
I went in to purchase my grandson a turtle set up and a gift card for a turtle for his birthday. The tank set up was tagged on sale for $183.99 originally $229.99.When it would not reduce with my PETCO card they called the manager out. The sale had expired 7/4 even though it still had the sale tag on it the manager would not honor the sale priceManager just said sorry can not it is not 0n saleIf I did not need this gift for my grandson I would have walked out with our paying for anything. My total after additional extras was $343.
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July 2023 by MyThing Thing
They would not abide by their return policy despite what they told me when I brought the fishes. They told me that all fishes, including feeder fishes, were covered under their return policy. We went through all the details to confirm that my aquarium is good to go for these fishes. Then when I returned, they first try to tell me feeder fishes are not covered. Then they were through the details for my aquarium and how it didn't meet the requirements (all of which were confirmed before I brough the fishes). They then pretend to test my water sample and said some levels were too high, but refused to show me the results (I tested myself before I came, and when I glanced at their test strips, it appeared acceptable). Worst of all, they tried to blame it on the water heater I was using. Come on now, the water heater is set to a specific temperature! It doesn't just turn on and stay on all the time. These people try to sound like professionals but they are just liars. They treat their customers like idiots just to save a few dollars.
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July 2023 by Deb Jorgenson
Thank you all for your help and caring for our pets - I look forward to my next visit to the Exton Petco store!
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June 2023 by Amb Raven
There are so many different animals for you to buy and look at, and the salt and freshwater fish options are great as well as the coral and plant options. When I first came I was shocked to see that many options
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June 2023 by Margaret SamiJo
John's a great Groomer in Downingtown, Pa. Thanks ?
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May 2023 by Bruce A. Kaminsky
Been there 3 times for tropical fish... I have found their prices to be TOO HIGH, and their customer service to be OUTRAGEOUSLY POOR.... Now I'm speaking about the girls who help out with the fish!!! The cashiers, btw, are always pleasant... What this place apparently SPECIALIZES IN is DOGS!!!! FISH just ain't their bag...So I live in Exton, and was driving the 20 minutes each way... Then I tried the Pickering Valley Farm and feed about 3 minutes from home... The one on Uwchlan Ave..They are a much larger store, have a nice mix of 'pet oriented' products, are are not only knowledge about Tropical Fish, but a helpful as well as Knowledgeable!!!!