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December 2023 by Pete Tummillo
Extremely poor customer service as well as misleading salespeople. Was sold a phone that was supposedly purchased outright and turns out afterwards to be put on a payment plan. Also was sold a screen protector that had a lifetime warranty and turns out it did not. Buyer beware. Think twice before you enter this location and do not do business with Jeremiah!
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November 2023 by Frederick Barasa
Love the customer service here
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October 2023 by Nature protein
Wait does this place seriously open at 11 ??
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September 2023 by Bruce salehi
Very Rude and unprofessional personnel.
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August 2023 by BVX Boutique
Extremely helpful. Had a billing issue with my account and the sales representative was willing to call into customer service for me to fix the issue when the other store outside the mall refused to open my account. I don't visit stores much at all, but if I need to, I'll visit the T-Mobile in the Exton Mall, as long as the mall doesn't close.
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July 2023 by Madeline Gebhart
This mall is terrible but the T-Mobile location in here is phenomenal. Super friendly and educated staff. This is a corporate location too I am told and the one outside the mall is a privately owned location. I came to the mall store because the store outside said they 'couldn't do certain things because they were a private store'. A little weird but it's ok. The store in the mall has lower wait times and the staff is amazing. I'll be coming to the mall as long as it stays open for T-Mobile stuff!
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June 2023 by theforgotenwolf
Employees are super nice and helpful. Will make sure to recommend people!
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June 2023 by Serena Panik
This store is the best around!! Gage was awesome and made sure everything went smoothly.
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June 2023 by Gage Houck
Estelin was a great representative for T-Mobile. She knew what she was doing, was very polite and got through my sale swiftly!!! The store in the mall is great!!
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June 2023 by E. T
Gage was so knowledgeable and helpful! I was in and out and haven’t been back with an issue. Give that man a raise. Thankssss again! Also this is the only corporate store in the area aside from KOP & collegeville. I recommend going there!!
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May 2023 by Debbie Orcutt
Shout out to the entire staff but especially Derron Ford! I had a very complicated phone line transfer from a work number on Verizon. He was extremely patient and never gave up! I would highly recommend this store at the Exton Mall. Derron was awesome!!!!
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May 2023 by Kristine Cartwright
Bella Cortesi is the greatest! She goes out of her way to make sure you are completely taken care of! Bella product knowledge combined with her attentiveness to serve is above and beyond!Thanks again for everything!!
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February 2023 by Helena
What a pleasure it was to do business with this store #7960 it certainly exceeded my expectations! The staff are very professional & nice, I dealt with a gentleman O'koy'e Bloodworth to get a new cell phone and internet package. He is fantastic !!! A wonderful, professional and,respectful human being. He truly hooked us up with the best possible deal. He is an ASSET to your company. It was a awesome day with TMobile..stressfree.tooThank you & God Bless.Again Mr Bloodworth Thank you for your service.
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January 2023 by Mervat Allam
Very Good Service. Very Good Communication. Helped me out with everything I needed. Gage was very good. Very good.
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October 2022 by Ryan Hamilton
Very friendly staff willing to help their customers get what they are trying to do.
