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July 2024 by wonderjen26
I do not normally use this branch, but I’m glad I did today. I was immediately greeted upon entrance, but needed to wait for customer service. Both Anthony and the woman with customer service were extremely nice and helpful and I was able to get what I needed done. Would 100% go back as I watched them with the other customers and they were extremely courteous and pleasant.
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May 2024 by Ashley Ferro
Extremely disappointed in my experiences lately. Melissa was rude this past visit and another visit the teller was asleep at the drive thru window. I’ve been banking with TD since it was Commerce Bank and it really has gone down hill. Time to switch!
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April 2024 by Jader BeatsINC.
Great service, very helpful!
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February 2024 by Amanda D
I am a teller at another bank but went to this location for a withdrawal and i was shocked at the service on the teller line. There was no “hello” “how are you” “welcome in” just “what can i do for you”. Then when I said what I wanted to do the teller said “I can’t hear you” a nicer, more professional response would have been “i’m sorry what was that?” then i entered the wrong pin and i removed the card like the machine told me to do. The teller then said “wait let me see because it just restarted you messed it up”. how is that my fault? Then she just gave me the money in an envelope, didnt give a receipt or ask if i wanted one, didnt ask how i wanted the cash, didnt ask if i wanted the balance on my account. If I was training a new teller and thats how they interacted with a client it would be unacceptable and changed immediately . I felt like I was bothering the women at the teller line by being there, not a good feeling for a client of your bank to have.
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February 2024 by Anthony Hatfield
The worst bank on planet earth and undercover racist….. I’m telling you , run from this bank fast as you can , so many other banks that have less fees , less for money orders and treat you fairly, they actually held a verified check of mines almost 9 days and the check was from Bank of America next door basically. I truly believe in my heart that race played a major part in that hold… and they charge $5 for money orders . I would rather bank at Walmart than TD Bank
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September 2023 by Kevin McCarthy
My go to bank, great parking and open on Sunday
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May 2023 by Archit Pathak
I wanted to set up a business so I booked an appointment on a Saturday. I reached there and was told by the two tellers behind the desk that there is only one person on the floor and he is not authorized to open an account. Why did you call me then?!!I thought of giving them a second chance, so I booked an appointment again for the following Friday 1.30pm (a weekday, thought that would make a difference).I took 1.5 hrs off work to get this done. Reached there 5 min early, I was told to sit and wait. I waited for 45 mins! Finally the lady I was supposed to meet came and told me that I'll be another 5-10 mins, so I asked her if she can open an account in the next 30 mins but she said that she can't do it.While I was sitting and waiting I booked an appointment with PNC Bank for the same day. Before I left TD, I got a call from PNC and was asked to send over documents via email for initial review so they could set up an account within minutes of me reaching for my appointment.SAVE TIME, CUT YOUR LOSSES, GO TO ANOTHER BANK!
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January 2023 by Andrew Taylor
This branch offers the personal service of a small bank and all the perks of a big bank. Great staff and well managed.
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August 2022 by Jessica Hoag
Super friendly service! best in the region
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August 2022 by P L
Great to do business with
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August 2022 by John Taima
Very nice branch, always helpful!
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August 2022 by sonny dinh
Friendly and helpful people
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January 2022 by Bruce A. Kaminsky
This TD Bank branch is a pleasure to visit. Only 5 minutes from home, it's rarely too busy for a counter transaction. I'm in this branch on average of twice a week although I'm not a business customer. I never mind when the tellers are busy because they know me by name. Along with great hours, they truly are the 'most convenient bank'.
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January 2022 by Vik Gupta
TD bank doesn't have customer Service. Their Manager was very rude and didn't make effort to resolve the issue. They just want your money with NO Service. Plz don't bank with them.
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January 2022 by Dan C.
I went in to make a change to my account and Jared was great with helping me make the necessary change. While getting ready to go on vacation, I was alerted with a possible hack into my account. Jared made the necessary change and assured me that everything that was already paid on would be ok. Thank you Jared! Nice meeting you.
