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March 2024 by Don Altemus
It's pretty much what you expect from a Walmart. I'm not really a fan of the chain but will go there when it is necessary. On this particular trip, my main irritation was that I decided to buy a reusable bag so that I would not head home with single use plastic ones. The cashier rang everything up and then handed me 2 plastic bags. One of them containted my brand new reusable bag.
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March 2024 by Hee Family
I would rather go without than to have to interact with the employee and shoppers at my Walmart.
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December 2023 by The Hammer
Went Sunday morning 12/17 around 9 am and they had two cashiers, so I had to wait 9 minutes in line to pay. I believe this store stopped using self checkout due to theft.Chester County is the most affluent in PA and this store sits at the crossroad (Routes 100 and 30) yet this place doesn’t do near the business it should. The store is not clean, the price check scanners never work, there are always long lines to check out and the cashiers are in perpetual slow motion. Meanwhile, there are 3 Target stores within 10 miles and soon to be a 4th in West Goshen. The Sam’s Club next door closed about 10 years ago and the store has sat empty ever since. I just don’t get it.
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December 2023 by KIMBERLY SMITH
I am not upset. Just paid $200 worth of food & I don't have all of my food. I live an hour away and don't have time to drive back up there. Wish that there's away to get a refund online since I used my card.By the way I called them 2x. The young lady basically said I will not be able to get one unless I come back.When I was at the cash register I wanted to check to if I had all of my bags and cashier was rude and said I had everything. I'm upset with myself too because I didn't listen to myself and trusted him. Missing 6 things. Double check your bags.
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December 2023 by Mohsin Khan
I did a google search for Apple Watch Series 8 and then search the same at Walmart using Walmart app it shows Apple Watch Series 8 available at this location when I went there after driving 20 miles the associate at the electronics counter told they cannot sell it as it is for future event this really pissed me off I asked for the manger who told you have to order online I said why would I order online if I am getting it in store she was absolutely rude and did even bothered to listen if anything I am getting in store why would I order online. This place is a waste of time please avoid this location and manager is absolutely dump person
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December 2023 by Qing Wang
Today my experience with photo center was frustrating. I was trying to print out some greeting card in the store, used the kiosk service, and provided my cell phone to receive the message. The 1st message told me that the order was received, 2nd message saying that there is some delay, and the 3rd one saying the order is ready for pick up. It was just past 11 AM. So far so good, right? I showed up at the store around 3:10 PM. The order was not ready, far from ready. My order was not even printed. While I was waiting there, the person tried and tried. The printer kept jamming. So I asked the person what was going on with the message, and the reply was "the message was sent out automatically by the system". Unbelievable!!! Spending half hour waiting, I left without my order. What system was Walmart using?
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November 2023 by Daniel H.
Horrible customer service. Managers are lazy. Dishonest handling of returns when items are broken. Last time I shop here.
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November 2023 by Lily_101 Y.
Went in to get a hunting license and there was no one at the desk. Waited patiently at the desk for 10 minutes, but still the desk remained empty. I asked a worker for assistance and they said to press the help button. I then pressed the "Press for associate" button and waited for about another 10 minutes. I continued to press the button several times, however I still did not receive assistance. I then asked another worker if they could help me and they said they would go get another worker to help. They never returned. I finally found another worker to help me. She kept trying her log in, but it wasn't working. Will not go back there.
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November 2023 by Ramesh D.
Walmart at Exton is closer to.pottstown pike and nesr to the mall area. They have plenty of parking and, in general, with always people around. As you enter the place, customer service is on your left, and then on your left is the subway shop to grab something to eat after your shopping. The shop meets all your needs except veggies and fruits, unlike other locations they carry them. This place I have shopped electronics, clothing, shoes, home essentials, vessels, stationery, kids bikes, games, and toys. The price is always nice and good for the price. Their return policy is always sweet. Only going you may want to notice is your waiting time at the checkout registers during late hours. The customer service desk is good.
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October 2023 by Patrick Warren
My wife broke her glasses that we had purchased through another Walmart location. We stopped into the Exton Walmart and a technician was able to fix the glasses in less than 15 minutes. She could not have been nicer or more helpful. We were not sure if they could even be repaired. Good as new now. We have always been pleased with the service we have received in the Eye Centers
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October 2023 by Ray T.
This store is the reason Yelp should allow for a NEGATIVE STAR review. The only thing I go there for is the 1 hour photo. Over the years it's been excruciating to have to pick up 1 hour photos. Know Why? Because it takes me LONGER THAN AN HOUR TO GET ANY EMPLOYEE TO WALK OVER TO PHOTO DEPT AND GET THE PHOTOS OUT OF THE DANG FILING CABINET . Often I would try electronics dept. to find some help, the employee will make eye contact and then turn and walk directly away from assisting me. Deliberately, walk away from assisting a customer. Yes, happens multiple times at this location. Or how about the ones that can't read? Sadly, that's the case. I had to assist them in going through the photos until I located mine. For the last YEAR I've been placing my 1 hour photo order, paying for it online, then simply picking it up at the photo desk. It's worked out great til yesterday. I'm picking up my photos. and some self important big boy came rolling up telling me "You can't do that!" "You can't be behind the counter!" Seriously, I've been doing the job of the employees for almost a year and this schmuck thinks he can roll up and berate me for the photos I'VE ALREADY PAID for. Great look Walmart. two weeks ago an organized theft ring walked out the door of this Walmart with 5 Play stations. Employees just stood around and watched that theft go down. No one stopped those thieves. But yeah, call security on the little woman picking up her $3.34 photo order that she paid for. Don't go to this Walmart. It sucks.....
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October 2023 by Adrian Raspaldo
I the place, people are employees taking the hot wheels Before the regular people, but that's not fair for people like me
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September 2023 by Adrian G.
Review is only for this location. Let me start by saying that the pharmacy and staff are top notch. Always professional, friendly, knowledgeable. Prescriptions are always ready when they say they notify me and they answer any questions I have without ever treating me like I'm bothering them. The pharmacy is the only reason I come to this location. For purchases I'll make the longer drive and go to Kennett Square. The Exton location usually has one or two lanes open AT MOST even when the store is busy, has zero self-checkout lanes and it's just a nightmare to just pick something up and get in an out without it feeling like teeth gnashing. Pharmacy = YES!!! Normal shopping = No, it's worth it to spend the gas and drive to a different location.
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September 2023 by Teddy M.
Staff was very unhelpful. I bought a gift card and in less than 5 mins realized it was for the wrong game. I went back in to return it but the staff did not let me. When I asked to speak to a manager they said he was on lunch. Which is very weird considering it was 5:30. Not only did the staff member not help but he was rude as well.
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August 2023 by Santhosh Reddy
I felt this is one of the worst stores. I don't know why Walmart management doesn't even consider improving it. This is situated in one of the best locations. I recommend placing self checkout. Many times I saw people standing in big queues, but I really don't understand why they don't open more counters. Even though there are more than 10 counters, only one or two counters are open often. Walmart team please take a look at it seriously. I liked the store in the King of Prussia location, it is one of my favorite stores.