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April 2024 by Shaun J.
Terrible service. This location's goal is to sell products to consumers, rather than help their current customers. I had defunct equipment and went to exchange after a chat agent already put in an exchange request on their end. I went to the store to exchange and was told to fill out an online form and wait for a response within "24-48 hours". That was on Monday. The day of this review is Thursday. Still no response on the "exchange". The photo included shows the defunct unit, no functioning Ethernet ports and less than 25 mbps when I have a 1.2 gig plan.
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February 2024 by Mike Cronin
Great service and professionalismGreat for in and out service!
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February 2024 by Robin Ratliff
Mo helped me, Friendly and knowledgeable! I've been in that store a few times recently, always off peak. The staff overall is friendly and helpful.
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February 2024 by P Lynch
Nice, knowledgeable staff
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February 2024 by Lourdes Rivera
Yes the streaming box is small but is doesn’t have as many Spanish programming and is not that easy and is complicated doesn’t comes with any instructions at all
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December 2023 by Cannon Maumus
Guy helping us took pics on his iPad of us. Very weird
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November 2023 by Robert Pearlman
It's nice to see a level of diversity in a major communications company. An excellent retail operation, with superb service. Kudos to Miss Sunny, the Manager; she treated my wife and I as valued customers. Top Shelf in every way.
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November 2023 by Chrissy The Weeb
Very awesome!! One guy(Josh) helped my family of 5 which is honestly skill. Thank you very much for dealing with my family ngl. My mom couldn't choose a phone... and my siblings were changing the phone they wanted and he went through it all.
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October 2023 by Angela Vogel
Patrick and his supervisor were knowledgeable, helpful, and are the reason I will continue to use Xfinity internet and phone. All the store workers were really about making sure I felt catered to, and I've never experienced that in interent service. It was like it was the early 90s.
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October 2023 by Marc
Short wait time as they were well staffed. Very helpful and knowledgeable!
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September 2023 by Yogi G.
black guy(not sure the name) was so rude and not supportive. He wanted to take next customer while not finishing first customer and keep talking rather than listening to customer. he thinks customer questions are worthless to answer for him.
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September 2023 by Lili Fernandez
Nothing against the people who work thanks for doing the work but Comcast/Xfinity…it’s completely ridiculous way to run a company when you can’t even call a retail store and get a real human and then have to wait for 15 minutes when I’m returning a modem. Like at all costs do not use Xfinity…after moving to a new apartment with pre-installed equipment it took two hours of talking to generic service people over the phone for them to realize they hadn’t registered the new modem to our account…so please don’t waste your time with this silly money driven company….the fact that you call an actual business and you can’t get any actual human on the phone.
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September 2023 by Andrew Santaniello
Convenient, prompt service! Expensive, but good quality ? service!
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August 2023 by Craig S.
They are not open until 10am, even though the Yelp hours show 9am. Beware. Guess they have supply chain issues. Hah
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July 2023 by Shashank Chandramohan
Waiting to be helped! Awkward to just enter the store and stand there without being helped by any reps!
