-
August 2023 by Kaydence Leco-White
Me and My Friend were interested in adopting a dog. We asked if we could take a look at one and sit in the area where we could play with it. The man proceeds to say he’s busy with an adoption and if we weren’t serious about adopting then no he cannot take it out. We told them we had a dog already and asked it if they were friendly with other dogs. he then says that depends on your dog ( with a lot of attitude) at this point he’s being very unprofessional and very rude to me and my friend maybe considering that we look younger? and he wasn’t taking us seriously. I think that this is completely unprofessional. we walked around the store 10 more times trying to find a worker to let us look at the dogs. the one female worker was helping with this adoption, the other 2 men were completely doing nothing and did not let us take the dog out to see if we wanted it or not.
-
August 2023 by Sharon Ruiz
Love going here for my pets needs. They are always in stock of the things I need. The staff is knowledgeable. I also enjoy seeing the pets.
-
July 2023 by S S
I went in with my daughter looking to adopt a pet. There was one we were interested in so asked if we could see her outside the cage to see her temperament. One of the workers was called to attend to us. He comes up to us and says “we are really busy right now. So unless you are serious right now about purchasing a pet it’s not a good time to take her out”….. how are we supposed to know if this is a match for us without playing with her for 15 minutes?!? I sure as heck would never purchase a pet just by seeing her in the window…. Needless to say, we are never going back to this place again!
-
July 2023 by Ashley Ruszin
in april, i bought a baby rabbit. i immediately noticed he was acting odd when i brought him home - lethargic, not too interested in food, and laying stretched on his stomach. i feared gut stasis, which happens primarily when rabbits are not fed correctly. it appeared at the store that he was eating pellets and hay - baby rabbits should NOT eat pellets! long story short, my rabbit almost died because of the negligence of care at pets plus and i had to spend nearly $2,000 to save his life. i do not recommend purchasing a small animal from here unless you want a dead one on your hands, or unless you want to spend thousands in vet bills to correct their poor standard of care.(he's doing great now and runs my house, lol!)
-
July 2023 by Josh Nelson Jr
This place is everything to help out your pets. And also is a great place to buy a pet. If you’re buying a bunny, a dog, a hamster a guinea pig a cat it’s perfect.
-
June 2023 by Wendy W
This place was great! When you approach the building, you never would believe how big it is inside! They have lots of choices for your fish pond! Many Koi ponds with different sizes to choose from! They have rescue puppies and kittens for adoption! Prices are great as well! They have everything you need and more!!!
-
June 2023 by Alden
So today was my first time here and this store is absolutely amazing. It is so so so so big. The customer service is very friendly and knowledgeable.
-
June 2023 by Nick A.
Used to come here a lot to get supplies for my rabbit. I actually bought both of my rabbits here. Unfortunately upon coming in for the first time in a while, we noticed 2 lop bunnies that were in an enclosure meant for ferrets and rats. The enclosure is far too small for a rabbit, even for a pet store. There had also been times where water bottles were empty, but employees carried on with other tasks before taking care of the animals that depend on them. Personally after seeing the poor maintenance of rabbits here, we will probably not be coming back.
-
June 2023 by rick willens
The BEST for all your Pet foods and supplies and they are working with the ASPCA to adopt out dogs and cats. Save A Pet! They also do animal Rescue! This Fairless Hills location has been muraled by me. I'm a full-time professional Mural Artist.
-
April 2023 by Norm Henk
We got our latest rescue from this company and buy our pet supplies from them. Nice place, people and puppies.
-
April 2023 by Morgan Ploch
I came here hoping to be able to support a local business after receiving terrible customer service at a large chain, but was so disappointed I took my business elsewhere. I would really like an explanation as to why their adoption fees are 5-10 times higher than more reputable local rescue organizations. Also, I have no respect for a company that supposedly aims to place pets in happy healthy homes while selling the third most abandoned pet for a small fraction of the cost of their adoptable pets. Rabbits are just as much, if not more, of a financial commitment as cats and dogs and there are nearly as many abandoned and abused rabbits as there are cats and dogs. They have one rabbit housed alone that is labeled as “not compatibal” with other rabbits. Aside from the appalling misspelling, this is just a euphemism for the fact that this rabbit likely wasn’t “cute” enough to be purchased before he became capable of impregnating their other rabbits.
-
April 2023 by My Own Path
I love to go I here and see the doggies and kitties. Great selection of adorable bunny rabbits and guinea pigs too. The fish aquarium part almost feels like a museum!
-
March 2023 by Steven C.
The manager is very rude and half the staff just stand around talking to other instead of helping you
-
March 2023 by Samantha S.
do not by any means by your dog here !!!!!!!! i spent just about $1000 on a puppy and without knowing brought her home and she has kennel cough and now got the rest of my animals sick with it as well !!!!!!! she was also around my friend and sister dogs which are now sick!!!!!! how do you sell a sick puppy to someone knowing i had other animals !!!!!!!!!!!!!!!!!!!!!!!! and there not willing to do anything to help my other animals !!!!!!!!! like i can only imagine what im going to spend at the vet for this !!!!!!!!!!
-
March 2023 by Brad Panaia
This is a nice family pet store. I have been buying fish here for over 20 years. Knowledgeable staff.
