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November 2023 by Chloe Dittman
Best vet I've had. Answers all my questions with a simple phone call and I get feedback directly from her vet! highly recommend! They even have a text system that is so convenient!
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May 2023 by K D
Chaos and I came here for a second opinion after racking up over 1k at a different Veterinary Office with no diagnosis and refusal to give pain meds for his limp unless I did "more testing first."Dr. Ben walked in and was able to diagnose a torn ACL just by looking at my dog and showed me how he knew. He provided knowledge, education, a treatment plan, and medication to get my boy feeling good again! I am so thankful I finally found a vet that generally cares about the patient after years of shoddy Veterinary care in the area.
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May 2023 by mce3673
They are very rude and inconsiderate...go anywhere else but there.They treated my wife very badly and mis-diagnosed an issue we were having with our pet and cost us thousands. My wife reached out to them again after the surgery since noone from the office cared enough to do a follow up call and this is how the vet responded by email " There are multiple communications that were recorded of your outlandish and outright childish behavior by phone". btw...isnt it illegal to record conversations without notification that you are recording? first and last time there...
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May 2023 by Natalie Miller
Incompetence, pocket gouging, misdiagnosis, unprofessional, arrogant. Take my hard learned advice and seek another Veterinary practice!Natalie Miller
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April 2023 by Natalie M.
Warning: This is how you may treated by the practice owner when you ask questions and express disappointment in your pet's misdiagnosis and a pocket gouging "emergency" surgery. Unprofessional, arrogant, preys upon vulnerability and stress of a loved one, will lead you to believe expensive surgery is the only chance for your pets survival. Response from owner From: Choice Vets
[email protected] Date: 4/18/23 5:25 PM (GMT-05:00) Her physical exam revealed a painful mass in the center of her abdomen that made her consistently wince and lick her lips as if to acutely become nauseated. ..a gastrointestinal foreign body. We discussed that we would not likely be able to perform surgery should Posey need surgery the following day (Friday, 3/24/23) as Dr. Watts would be the only doctor on duty and from day to day we never know how each day might turn out. Dr. Watts found that the painful mass in Posey's abdomen was a very large lymph node. No one could have differentiated a large lymph node from a foreign body/mass or other on physical examination of a painful patient. There are multiple communications that were recorded of your outlandish and outright childish behavior by phone, making demands that could not be met and ending communications by hanging up the phone on staff members (my practice manager included, whom has the patience of Job). I can't begin to try to explain the challenges of running a practice, but by and large, this practice has more people that truly and life-dedicatingly care more than any place or practice that I have ever experienced in nearly 20 years of practice and 35 years in the profession. I believe this goes without saying, but just in case, we ask that you seek any and all veterinary care outside of ours moving forward. Sincerely, Dr. Ben I wouldn't think of returning to a practice to be treated in this manner by the owner/VMD, nor have my pet's life be put at risk by an unnecessary surgery. Natalie M.
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March 2023 by Cathy Stevenson
Excellent care very compassionate caring willing to give estimates and discuss options. Dr. Watts, Dr.Orozco the techs and front desk are all very kind and helpful.They all care about the pets and their owners.
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November 2022 by Bobbie Gray
I can’t imagine trusting the care of our furry family members to anyone else. Dr. Orozco and Dr. Watts are both so kind, knowledgeable and thorough. They take the time to explain everything and present options. The team there is always friendly and so helpful. Just the best ever!
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November 2022 by chris phillips
Dr. Ben is very knowledgeable about his patients and gives the greatest care for all animals! Cat, dog, duck, and I thought I saw a goat?
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June 2022 by K H.
Dr Ben and his entire staff have ALWAYS been kind and accommodating. Although we've not experienced any major difficulties with our fur baby, when he's had he occasional upset stomach everyone made time for us and we've been able to get in on an urgent basis with no problem. On another occasion, I had to go out-of-town for a funeral and my dog needed an updated vaccine to get into boarding and they got us in right away. I'm so happy to have found such caring providers.
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June 2022 by Nancy Carroll-Hunt
Just a great place! Professional, caring DRs and staff with great personalities who put their all into this place.We cannot thank them enough for expert medical care and end of lifeservices and care. They have a clean, very clean ,awesomely equipped and well managed hospital.We wish they could be there 24/7 , lol .This hospital is an absolute blessing to Erie ,we would be entirely lost without this warm and inviting haven for your sickly pet or just regular vet needs.
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June 2022 by Emma Williamson
This places makes me glad to know there’s more than one choice of vets in the area. If your furry friend is in need of help, go elsewhere. These people can do nothing for you.
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May 2022 by Olivia Geramita
Being a first time dog owner, Choice Vets is the best decision we made! Every time we go they show our furry friend so much love and attention and they go above and beyond to get us answer and take care of our pup. 100% would recommend people here!
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May 2022 by Mike Wertz
Awesome place, knowledgeable , helpful and friendly staff! Doctor Ben is great and professional Thank you for “Home visit” , calming wife and helping MOONSHADOW on his journey to the Rainbow Bridge He will be MISSED but also know he is pain free We especially enjoyed your prayer for him and us Thank you Sir and your incredible staff
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April 2022 by Beth Christiansen
Great Staff and Veterinarians, they are all extremely caring and supportive! Very easy to talk to and get honest feedback.
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October 2021 by Bailey
Every time there is anything needed with one of our pets this is the place to call. Better yet, if anyone asks about vet care in the area, without hesitation this is who we recommend. Our family hasn't experienced care for our pets like the way the staff does here! From the kind and understanding ladies at the front desk to the vets themselves, you have a great experience throughout your whole appointment. You can tell each employee is fully engaged and truly wants to help the best they can. While my cat has seen one of the other vets here, Dr. Ben is primarily who we see. Each visit I have been thoroughly educated on what was wrong and the treatment plan that will follow so that I am reassured when I walk through the door. Our family couldn't ask for a better staff to take care of our girls!
