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January 2024 by C W
Terrible! I cracked a molar when I bit into a hard-as-a-rock chicken tender.
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October 2023 by Nick Stoneham
Do not work here unless you want to be verbally abused and harassed every time you work by the manager Bonnie. I worked there one year ago briefly and she would frequently yell at me in front of customers, snatch things out of my hand, and talk badly about other employees. She even indirectly suggested that I was stupid a couple times. I have a learning disability and it may take me a little longer to learn some things but I can assure you I’m not dumb. There were times I got into my car crying after work. No one should have to deal with that. I would get yelled at for being on my phone on a 15 minute BREAK. Yes, the break is a paid one but it’s still none of her business what employees do on their break. She has control issues. When I spoke to other managers about this they said “that’s how Bonnie is.” They knew exactly what I was talking about and were not surprised at all, it was very clear I was one of many who have complained about her before. But yet they do nothing about it. When corporate made her aware of how I was feeling she didn’t even bother to apologize. Not only that but she had made comments rooted in racism and homophobia. I understand it’s a small town and I’m not going to agree with everyone but you don’t bring that into work. Working here made me aware that Rutters simply do not care about their employees.
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October 2023 by Mary Yates-highfield
I have been going to the Fawn Grove Rutters for years. It’s in my neighborhood and convenient to get to, or it was. This is the 3rd time in a month where they do not stock there shelves and re order products that they use to always have. Example the candy section is constantly empty with just the product label showing. Or they always are out of something in the kitchen and leave a note telling it’s out.Yet 3x’s I went back to Rutters and it continuously was out of that candy or another note stating they were out of something in the kitchen. I won’t go back a 4rd time. I’d rather drive further to another convenient store knowing they’ll have what I’m looking for. Such a shame I use to really like going to Rutters especially taking the kids to let them pick out a yummy treat. No more going back. Thank you, Deeply Saddened
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March 2023 by zachary mueller
Good place to go for cash they have a great service free charge machine. Which is great for me since I use online banking and constantly have to pay elsewhere. Modern layout and very clean. However 4 stars only because the parking lot does need some work.
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November 2022 by Kayla S
Just wanted to let Rutters know how wonderful Kaitlyn is at this location. She works the kitchen and has gone above and beyond everytime I visit.See I'm a type 1 diabetic so I can't have much sugar. One of my favorite food are french toast sticks. Since the VERY FIRST TIME I asked her for no powdered sugar, and explaining why, she has made it her mission to ensure everyone in the kitchen knows not to add it to my order. I always order the same thing, when I'm at the screen ordering I hear her say "the French toast sticks about to come up doesn't get sugar".Today, I approached a sweet lady I never saw before working the kitchen and asked her for no sugar on my order which she replied "oh we all know your order. Kaitlyn made sure we all know no sugar for you". In my 20 years a diabetic I've never had someone this level of above and beyond for me.Just wanted Rutters to know they have a loyal, compassionate, hard working and very lovely employee.
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November 2022 by Pape Holmes
Great place to get your morning coffee… Friendly staff.
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October 2022 by Kayla S (Noodlenewt)
Just wanted to let Rutters know how wonderful Kaitlyn is at this location. She works the kitchen and has gone above and beyond everytime I visit.See I'm a type 1 diabetic so I can't have much sugar. One of my favorite food are french toast sticks. Since the VERY FIRST TIME I asked her for no powdered sugar, and explaining why, she has made it her mission to ensure everyone in the kitchen knows not to add it to my order. I always order the same thing, when I'm at the screen ordering I hear her say "the French toast sticks about to come up doesn't get sugar".Today, I approached a sweet lady I never saw before working the kitchen and asked her for no sugar on my order which she replied "oh we all know your order. Kaitlyn made sure we all know no sugar for you". In my 20 years a diabetic I've never had someone this level of above and beyond for me.Just wanted Rutters to know they have a loyal, compassionate, hard working and very lovely employee.
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October 2022 by kayla smith
Just wanted to let Rutters know how wonderful Kaitlyn is at this location. She works the kitchen and has gone above and beyond everytime I visit.See I'm a type 1 diabetic so I can't have much sugar. One of my favorite food are french toast sticks. Since the VERY FIRST TIME I asked her for no powdered sugar, and explaining why, she has made it her mission to ensure everyone in the kitchen knows not to add it to my order. I always order the same thing, when I'm at the screen ordering I hear her say "the French toast sticks about to come up doesn't get sugar".Today, I approached a sweet lady I never saw before working the kitchen and asked her for no sugar on my order which she replied "oh we all know your order. Kaitlyn made sure we all know no sugar for you". In my 20 years a diabetic I've never had someone this level of above and beyond for me.Just wanted Rutters to know they have a loyal, compassionate, hard working and very lovely employee.
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May 2022 by Twylight Dieter
They were completely out of caramel flavoring and didn't take it off of the order tablets. I ordered a extra large of sweet corn bites and they gave me the same amount they put in a medium in an extra large. Went back the next day and they are skimping out on the food. They used to be good what they charge as a regular should be classified as a small compared to what it used to be. I would have prefered they upped the price rather then give me less food.
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May 2022 by Native Melody
They were completely out of caramel flavoring and didn't take it off of the order tablets. I ordered a extra large of sweet corn bites and they gave me the same amount they put in a medium in an extra large. Went back the next day and they are skimping out on the food. They used to be good what they charge as a regular should be classified as a small compared to what it used to be. I would have prefered they upped the price rather then give me less food.
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February 2022 by FishiesRCute
Stopped for gas and snacks... got both for a decent price. Staff seemed friendly, although they may have had some personal issues going on with another customer. Most importantly, DO NOT USE THE HAND SANITIZER!! Husband used the hand sanitizer and ended up having to wash it off in the parking lot. This is the most hillbilly, bathtub brewed hand sanitizer you will ever find. It is almost like they mixed hand sanitizer, bleach, bathtub moonshine, and febreeze together in a gallon jug to dispense. Would stop for gas, don't think I would go here for food though.
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December 2021 by Brandon Wiley
Food is ehh not that great very soggy fries got my order wrong sat and bought stale doritos
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November 2021 by searchingforthetruth111 JennaQuinn
I am quite disappointed in Rutter's lately. The prices are so high and the quality is low. I just bought 3 breakfast sandwiches for 3.81 a piece. One was just ham and cheese no egg and they put 1 thin piece of ham on it and charged me 3.81 I'm gonna find a way to post this picture.
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October 2021 by Ashley P.
This rutters is good , never had a problem buttttt whats up with yall changing the chicken tenders every 2 weeks ? The ones y'all had before were the best but the ones you have now
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October 2021 by Tamara C
Most of the people who work here are great. I would give 4 stars for that. However in the past few months the food has been unacceptable. The chicken strips are no longer good. The fries are almost non existent and the prices have been raised quite a bit. Which would be fine if you get what you’re supposed to. When I looked in my bag the container was barely filled. I asked the girl where the rest of them were. She said that’s 4 oz. I weighed them when I got home on my kitchen scale. 3.1 oz. including the container. The container weighs 0.3 oz. Do the math.
