Rutter's #5 is a clean and convenient stop that many customers enjoy for its good food and friendly staff. The facility is well-maintained, and the food, including burgers, fries, hot dogs, and tacos, is generally tasty. However, some recent issues with food quality have been reported, with instances of cold meats and inconsistent warmth, leading some to suggest checking food before leaving. The store offers a variety of snacks, including unique items like Arizona Gummy Candies. Parking can be challenging, especially with limited handicapped spaces often occupied by non-handicapped visitors. Customers appreciate stopping here on the way to work, citing reliable food quality and helpful staff, especially during afternoon and late evening hours. While staff members are sometimes described as "dead inside," their quiet and calm demeanor is appreciated by customers with anxiety. Overall, Rutter's #5 is viewed as a good place for food and fuel, despite occasional issues with food quality and parking.