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March 2024 by Erica W
Friendly and comfortable
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March 2024 by Ihar Tsiarletski
Everything for sports
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March 2024 by David Fallon
Highly recommend this gym to anyone looking for a clean, friendly, and staff providing amazing customer service. The manager Mel went above and beyond for my family. Happy to be back with planet fitness again.
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March 2024 by Jack Sex
Awesome atmosphere
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February 2024 by linda bucci
Great place to work out and get a suntan
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February 2024 by Jenna O'Neill
I typically go to this planet but the staff make it unbearable. The only person who even greets me and looks up is a younger girl with short hair. I had brought in a guest one day, and there was short guy who looked about early 20’s behind the desk. He had Bluetooth headphones in and didn’t even look up when I went up to the desk to scan. Then I had to wave at him, because I told him I had a guest to check him in. So he loudly sighs and asks us to fill it in on the app and goes on his phone. My guest had an account already there, so we tell him and he looks at us and says ‘well you should’ve started with that’. Completely unacceptable customer service. He was undoubtedly rude the whole time acting as if our presence there was intruding on his phone time.
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February 2024 by Adam Bassal
They need to stay 24/7 at least monday-friday. Thats the best part
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December 2023 by Elizabeth Reyes
I enjoy the perks of being a black card, the staff is very professional and the environment is always clean, everyone is there doing what they came to do with no problems and I feel at peace in Trevose PF..thank you ?
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September 2023 by Christine Bouley
What I like about this location (Trevose) is it very clean and I like the layouts. When I go I never have an issue finding machines to work on. Everybody's friendly including the staff. Is a day I took my spouse for the first time on my black card and a thoroughly enjoyed it.
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August 2023 by Ebony marshall
Employee Joseph is very uptight. He think he owns the gym, security seems more his speed.
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July 2023 by Bob Smith
They send you surveys but when you fill them out, a manager never follows up with you so what is the point? I hate to leave bad reviews but I’m hoping this manager will make some changes. The last few bad reviews are pretty spot on. This gym has become a dumping ground for parents who don’t want to watch their kids. The male staff is pretty rude to customers. The hours here are unacceptable. All the other Planet fitness gyms in the area are open 24/7. If you complain about the limited hours you will receive a message stating “ We understand the convenience of a 24-hour facility. We look forward to seeing you at a time that works for you!”, but that really doesn’t address the issue. I saw a customer who was chased down because she was talking on her phone. So you are saying if you are using Bluetooth headphones while talking on the phone (hands free) that you will be asked to stay in the lobby but the 12 year olds can stand in huddles of 3 or 4 and talk to eachother? What is the difference? The bathrooms are most certainly not cleaned everyday. I suggest the club manager or owner start by changing the hours to accommodate their members. The club is small and crowded so opening the hours would help give more members flexibility. The worst thing an owner can do is ignore complaints about the business they are running.
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July 2023 by LJ Acker
This gym has turned into a teenage daycare center. It doesn’t matter what time of day, 6am even, there are groups of kids age ranges 12-15 being loud, taking videos, congregating, not working out, being disruptive in general, and have even made mocking comments directly to members who are there to seriously workout. Planet Fitness in Feasterville is no longer a gym for respectable people to work out. It is a place where parents can dump their unsupervised children/teenagers for 10/month.
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July 2023 by Lucky Sinacori
I give this place a 1 star that shuan guy u gotta get new staff I rather go to levittown soo welcoming I don't know if he's still there just awful worker rude does stuff and knows he can get away with it
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July 2023 by Al Lewis
The staff is nice, and they keep it clean, but they have the worst hours of any location. Covid's over, it's time to get back to the office.
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June 2023 by Alexandro Ramos
I’ve been a member for almost 10 years here and this gym has consistently gone down hill. Staff is great but not enough of them, when a machine goes down it takes a while to get fixed and in such a small gym with sooooo many people using it it’s unacceptable. Used to be 24 hours but since Covid, it isn’t any more, unlike all the other PFs in the area so you can’t get a workout at lunch time or afternoon with all the kids from school and the regular after work crowd. Owners need to be more accommodating to their customers. Super small, not enough machines, ignorant customers who talk on the phone while they work out and hog up machines and don’t clean them! Officially done as of today, I’ll take my money elsewhere, too many options to tolerate this mess. Seriously disappointed since this PF is 2 minutes from my house but I’d rather travel and get some value for my money.
