-
February 2024 by Angela Gradek
After getting bad experience from another rental company and losing our truck for reservation, we stopped in to this Uhaul across the street to see if they had any trucks for a one day rental. Natifa was so helpful to us and offered to search nearby locations to see if they had any rentals. She was proficient and professional! Thank you to Natifa for helping us!
-
February 2024 by Anthony Pagano
How come there is never staff to refill propane? 2-Days in a row!
-
January 2024 by Sebastian Kaniyamparampil
Lot of choices available. Cool employees too.
-
December 2023 by Paige Holm
Great place to do business; All good; no worries
-
November 2023 by José Colón
The young lady (Andrea S) at this location was very professional and courteous. She took care of me in a very pleasant manner.
-
October 2023 by Alpha
I recently rented from U-Haul, and it was awesome, all thanks to the super-friendly manager Latifa. They made renting a breeze, helped pick the right truck, and even shared some handy moving tips. If you need a stress-free move, go with U-Haul and their fantastic manager!
-
October 2023 by Sharyn Alice Murray
Have used this location multiple times. Staff is fabulous. Shout out to Daryl who made sure we didn’t leave our personal stuff at the store. We were stressed. Daryl helped.
-
August 2023 by mwayoe
Best U-Haul experience ever! The doors were open, and U-Haul Rep was ready to go at 7 AM sharp, her demeanor was so pleasant, and I felt very safe with the trailer hook up that she did. When I returned the trailer, I saw representatives actually mopping the back of the trucks that had been returned overnight! I live less than a mile away from a U-Haul but I guarantee I will go out of my way to come to this one every time because the service and the equipment is excellent! Congrats to the new manager for all of your future happy customers.
-
August 2023 by George Wood
Ordered my 10" U-Haul online for the 1.09 per mile rate. I made the mistake of just gabbing my paperwork and trusting U-Haul. When I went to return my Rental I was Charge 1.79 Per mile for a 10-Foot Box truck. I have called U-Haul support - No Help. I get a call from U-Haul of Feasterville this A.M. They say the 1.09 Rate does not exists and where did it get it from. I was like U-Hauls website. They say the rate is .99 Per mile Sunday - Thursday and 1.79 Friday and Saturday.. This is total lie. Cause I was Changed 1.79 the entire rental.. ALSO THEY NEVER ADVISED ME OF THE RATE CHANGE ON RESERVATION.Word to the wise, read your contract and don't leave like I did assume they are a honest location...The kicker is about a month ago I rented a trailer from U-Haul and the lady behind the counter left her phone on the trailer and it flew off. She called me in panic and my wife and I looked for her phone on Bustleton Ave and found it and brought it back to her. Asked for nothing in return.I guess Karma does not always repay, maybe in a lesson learned.. lolRant over with $70.00 less in our pockets.
-
July 2023 by Kelly Tierney
Excellent location in Feasterville. All employees kind and helpful. They were able to extend our truck due to unforeseen delays. Highly recommend!
-
July 2023 by Leon
Stopped by to refill propane. Excellent assistance. Rang the bell and person was coming towards me before I turned around. Quick and no wait.Good experience. Will go here for refills instead of BJs where you wait for 15-20 min only to find out their “propane” person unavailable.
-
July 2023 by Ron Pollak
Absolutely awful. The lady who supposedly the branch manager has no idea how to conduct business whatsoever. After renting a truck, my son noticed a lack of air in the tire within an hour. We drove back and exchanged our truck. The following day and without any notification, I have been charged $250 In addition to the cost of renting. When I needed an explanation, she was extremely cold and claimed that those are 'their' flat fees for tire repairs.When I asked her to work with me she refuses. Very unprofessional. GO elsewhere
-
July 2023 by Amy Rieser
My business, As You Like It Gallery & Frame Studio, just used this U-Haul to move a valuable piece of art. Christina could not have made this more easy! She was so courteous and helpful. I highly recommend this company.
-
July 2023 by BDN BDN
Deryl is a gem of an employee for any business location. Professional, attentive to customers, makes plans and considers time constraints.
-
July 2023 by Богдан Козлов
I always wait a long time for a propane refill.
