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April 2023 by Lori A.
The last two times my husband went to purchase items he was accused of not paying for all his items. He does not like self checkout and always goes to a cashier. When he is leaving the lady at the door yells Sir you didn't pay for all your things. He asked her how is that possible ? I went to a cashier here is my receipt. The security guard came over and started saying the same thing. My husband said same thing happened last week when I was here. Then customer service lady comes over to see what is going on. Lady was busy harrassing an old couple who was behind my husband in line checking their whole cart with security while a man with hoodie and two big bags just walks right out no questions asked. So my husband says maybe you should question him he didn't even have a receipt. Security didn't like that. I work in retail also and good customer service is you never accuse ,you ask may I see your receipt ? Maybe they need a course .
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January 2023 by sue g.
Worst customer service. Called 6x in 2 days. Called about stock of iced tea and was sent to automotive. Other times disconnected. Two times left on hold indefinitely. Item was in stock per website, finally went to store and it was out of stock.
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December 2022 by Neferteri G.
Walmart is walmart no matter where you go. Disorganized and crazy busy. However, I prefer this one over the one in tullytown. I think the major downfall of this location is that there is NO produce section. Also, parking is insane but again it's walmart. You come for the cheap prices, not to feel relaxed lol.
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January 2022 by Tara M.
I came here today for the first time In a while and it was so stressful trying to find a parking spot and also stressful because the checkout lines were so long . They definitely need more workers at this location and need more items on their shelves. I don't like this location but since it is the closest I came here. I do not recommend this location but if you need something and have no choice then do it. I love walmart but I prefer to shop out of Philly because people are nicer and I feel the shelves are stocked up more at other stores.
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October 2021 by Michael M.
Customer service is at an all time low at this location. All is wanted was to buy cologne and there was a button to push to alert associates to come to my aisle. No one came after 25 minutes.
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June 2021 by Bob C.
Ok you go to spend money in this Walmart there are about twelve self scan everyone of them is card only really big old nope my cart is left there in the check out area that's horrible customer service
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February 2021 by Deb C.
Ordered online and standing here back by the bathrooms of all places, been standing here 10 minutes and at least 5-6 associates walked by without asking me if I need help. Finally a nice girl came up and started calling people to get my order. Unbelievable- their customer service is horrible. Totally unacceptable.
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January 2021 by Cheryl C.
I would Love to thank the amazing Cashiers and their team. Megan was moving us along in the self checkout. There was also a young African American woman. I wish I had gotten their names. I left $40.00 in the self checkout. I couldn't get anyone by phone, but decided to go back and give it a try, after I was done at dinner. This happened at 5:45 PM today. I went back 2 hours later. The Supervisor who it was returned to put it aside for me. The employees went out of their way to track it down and returned my $40 to me. Thank God for honest people. It was the next customer who handed it in. Thank you all!
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September 2020 by Alan G.
This location used to be okay until after the pandemic began. If you suffer from anxiety, avoid all Wal-Marts unless you want to take a chance on Corona with the billions of customers looking for the cheapest non delivery fee prices.
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April 2020 by Elizabeth W.
Thank you Walmart for refusing me entrance to buy materials to make the damn masks everyone now has to wear. Thank you for not notifying your consumers.
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March 2020 by B L.
Next time you are thinking of going to the movies to see a horror flick, save yourself $15.00 and visit the Bensalem Walmart. Scariest place on earth. This place has definitely taken a nosedive in the past few years. It use to be a lot better. An assortment of beyond creepy clientele. I haven't met all of the staff, but the ones I had the misfortune of meeting are overly nasty, especially some of the greeters. I don't even know how some of them got jobs. This place was never like that before. Will never set foot in this place again. I ran out the last time I was there. I've been to other Walmarts and they are much better than this one.
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January 2020 by Brandi Y.
Horrible !! Bought my battery less then three months ago and every other shop I went to says it has a bad cell beside this crappy Walmart because they don't want to replace it of course!! Done with every Walmart they are disgustingly rude!! Funny how the old lady new before she even tested my battery that it won't read a bad cell how would you know tHat unless yous are liars or your system is rigged !! Do not purchase anything from this store costumer service is a joke & they won't help you !
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December 2019 by Tiffany S.
First of all, I barely go into a Walmart because I don't enjoy the experience when I do. Second, where is the PRODUCE! Does anybody eat fruits and veggies here?! This takes me back to the original Walmart, so strange that a Walmart doesn't have that. Thought they all switched over. Didn't think they still had them but I guess they do. First time coming here and it will be the last unless I absolutely have to go back to this. Honestly the only real reason I went into the store was bc I really wanted a sub from subway (pregnancy cravings) and had to do some groceries shopping but couldn't get it done.
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December 2019 by Larry H.
This is the only pharmacy where they close completely for lunch and if you arrive shortly before they close but they haven't filled the prescription, close up In your face and tell you to come back in an hour, when they will still not have it filled. And they are surly about it.
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November 2019 by Madeleine W.
Don't ever take your car here. They are dishonest and take up way more of your time than they should. I made the mistake of buying my tires here and now I'm stuck coming back for my free rotations. EVERY single time they mess it up. EvERY single time they lose the evidence that I bought my tires there. This time I paid extra for an oil change that included vacuum and window cleaning. Neither was done. I had to repeat myself to the girl at tue counter many times. I lost about an hour of work time dealing with their incompetence.