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February 2024 by Christohper Marsceill
They were out of oil.
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February 2024 by Peach Cake
Why are they only using 1 bay when they have 3 available? They have 4 cars waiting yet only use 1 bay??? It happens everytime. I only gave them 1 one chance because i needed a quick oil change and i was passing by. NEVER AGAIN! IT TAKES 20 MINUTES FOR ANYONE TO ACKNOWLEDGE YOU TO WHAT YOU NEED!! DO NOT GO HERE!!!
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February 2024 by Richard Haines
The staff are very knowledgeable and helpful
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January 2024 by kels m
They were fast and professional and money was saved going here so I'm glad I chose them for my battery replacement and will continue to go back for other maintenance issues.
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January 2024 by Kenny B.
Tried to get an oil change here. HIGHLY DONT RECOMMEND. After waiting 15 minutes for someone to speak to me (two cars inside, no line). An employee came out to tell me 117$. I then showed him the pricing online at which time he had to walk into his manager and then the price was 65$. Not sure what scam that was but I really needed my oil changed. I then waited an hour and 15 minutes to have him come after the bay was empty for 15 minutes to speak rudely to me and tell me they aren't going to change my oil today. If you want a good oil change, go anywhere else. You may think this will save you time, it won't. BEWARE OF THESE SCAM ARTISTS. I was a regular here until the new manager Barry started. now i am fearful for all of their customers. The person who was in front of me had come back and said his oil was leaking. Not sure why but this is a terrible location.
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December 2023 by Rosella Cuomo
Beware. They will take advantage of you. I went there to get a standard oil change and was never asked what kind of oil I wanted. They put the most expensive oil in without consulting me, and wanted to charge $150. As a young woman, I’m always cautious about where I go, as I don’t want to be taken advantage of. Stay away from this establishment!
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November 2023 by Peter T.
DO NOT COME HERE! I've had my last 4 oil changes here bc it's conveniently located across from the gym. When I went to another jiffy on Germantown ave they showed that a "last resort" plug was placed on my pan bc Flourtown stripped the original plug and did not notify me. The Manager Barry is completely unprofessional and hung up on me and Regional Manager has yet to get back to me. DONT DO IT!!!
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November 2023 by julius jackson
I had my oil changed at this location and the process was very smooth and fast. Sheldon assisted with various services that were beneficial for my vehicle as well as possible savings that were available. There was no line and everyone was very hands on with getting my vehicle in and out in a timely fashion. I would definitely come back for future services.Services: Air & cabin filter replacement
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November 2023 by Andrew Hipszer
Came in with my Chevy Colorado work truck around 2 PM for front brake pads & rotors. There was only 1 other car there and it took until 6:10 PM. The general manager, Barry Jones, was having issues with his computer system. He was given verbal authorization for the work but would not proceed. He had the truck taken apart already and did not want to put it back together and insisted I leave it there overnight. I had to call my employer & call the leasing company because I can't just leave a work truck there that is full of equipment I need to do my job and I couldn't get in a capable rental this late on a Friday. Instead of taking ownership of the situation and working things out he placed blame on me, for coming in too late in the day at 2 PM, and to the leasing company for taking too long for the approval. His mechanic left at 4.The manager ended up doing the work himself after much arguing.Last time I was in it took 3 visits just to get a taillight changed. It's a Chevy Colorado.... nothing fancy.He left black grease marks all over the white truck that I will have to clean up tomorrow. He also performed a tire rotation that I did not request and was not needed. He put the thin tires on the back of my RWD truck. Real professional. Until they can get things better under control I won't be back to this location for awhile.Service: Brakes
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November 2023 by K W
Took my truck here for an oil change, it's a diesel, so I called to make sure they had oil. They called me back to tell me they ordered more so I could be my truck in. Came in the replaced the oil but didn't have enough. My oil light was on and said I'd have to buy more oil to fill it. Ended up having to drive to an autopart store to buy more oil to fill my truck. Terrible service.
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November 2023 by D R.
Pretty much as awful as you can get. The technicians lie to you to try to get you to pay for mechanical services that are not needed. Just trying to get an oil change and the tech is telling me how bad my brakes are. I get my oil changed and schedule an appointment with my mechanic to get my brakes serviced and my mechanic says no issue with brakes. The issue was a total fabrication from the team at Jiffly Lube Flourtown. Run away unless you like being lied to and treated like an open cash register. Frauds and liars.
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October 2023 by Marc F.
I came in for an oil change and tire rotation. The staff was very friendly and quickly completed the task in less than 30 minutes. The price was reasonable and even better with the coupon I found online. The following day I asked them to take a look at an issue I was having with my AC discharge hose. I thought the hose was blocked because I found water inside my passenger side floor. The technicians fixed the problem quickly and I truly appreciated his efforts. Thank you, Jiffy Lube.
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October 2023 by Bria Allen
Great experience today the manager and the associate were very friendly, efficient, and moved with a sense of urgency with only two employees working very commendable I would highly recommend it!
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September 2023 by ashley schenck
Safety is definitely not their first priority. My friend almost died after her car caught on fire after an oil change there. Since the incident she has been railroaded by Jiffy Lube and all her reviews have been deleted. Jiffy Lube is a national retailer that should take responsibly for their actions. I will not use and encourage others to do the same until they assure the safety of their customers and fix their wrongs.
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September 2023 by Rashika West
I have a claim, but I'm not ready to disclose the details just yet. I'm hoping to give someone the opportunity to rectify the situation. However, it's been three weeks now, and I'd like someone to address this matter.It’s been nothing but unanswered emails, my car literally caught on fire after my oil change. I have my insurance company adjuster notes that confirm it’s Jiffy lube and the auto shop mechanic stating the same . I literally almost diedService: Oil change
