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March 2024 by Ralph Puleo
Had a great experience today picking up an order of cigars. Everyone was very polite and the sales person was very helpful and patient with me. I will be back for sure.
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March 2024 by Jon R. Simon
So I had to take the time to write this review. I was having a problem with the mailing of my cigars to California. California requires a signature of someone over 21. There is a free option which starts with a UPS handling of the delivery but hands off to local USPS. They said they delivered the product, then it was out for delivery and then they attempted delivery and left a tag. No tag was left. I had to go to the Post Office wait on line to be told if no tag was left, no delivery was attempted. I was caught. However, Matt and his team personally went out of their way to help me. That day, the cigars were left at my back porch! I actually dealt with a humans (Matt and his team) who works for this family business instead of some computer or someone in India who speaks broken English. Great Store Great Prices ! I would suggest you pay the extra $10 and get second day delivery with confirmation. Thank you to Matt and his team.
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March 2024 by Ben There
Excellent prices, fast shipping to Texas, ordered on monday arrived on thursday ! Some mail order outlets send out dry, poorly stored cigars but not Atlantic Cigar. On arrival I quickly opened the factory sealed box of cigars and placed a hygrometer inside and found the humidity was a perfect 70%.
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February 2024 by John Garrett
As a 20-year Atlantic Cigar customer, I can confidently say they're exceptional. Their dedication to the military is unparalleled. During my deployment, they were the only cigar company that willingly shipped cigars to the troops, (no additional expense)But their commitment to excellence goes beyond that. Their prices are fantastic, their selection is vast, and their customer support is flawless. They truly live up to their reputation as a top-notch cigar retailer.For newcomers, I highly recommend checking out their 10-pack deals. They're an incredible value and a great way to explore their amazing selection. Trust me, you won't be disappointed!
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February 2024 by Robert “Rob”
Hands down my favorite place to order cigars. Orders always come within days and well packaged, very reasonable to deal with in fixing issues that may have occurred during shipping, and prices & variety are also some of the best I have come across in comparison to other sites/shops.
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December 2023 by Richard Vicentino
Without a doubt the best place to order cigars from. Service was stellar, cigars came nicely packaged and the price is unbeatable. Too bad the Canadian Government taxes import tobacco out the wazoo!
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December 2023 by Sal Franco (Royal LePage)
Ordered 3 boxes of cigars. When I opened the box, there was one 2. Called them to find out what happened. First they told me there should be 2 packages, but I told them that there would be 2 tracking numbers, however, there was only 1. Then they told me the other box should be there, I told them it was not and the that the box was sealed. There were unwilling to take responsibility or do anything for me. Very disappointed!!!
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October 2023 by Bruno Carchidi
Have ordered cigars on many occasions from a Atlantic Cigars and have had them shipped to the hotel while visiting the USA. Orders have always been delivered on time and packaged extremely well. Their client service and cigar care is excellent.
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October 2023 by Adam Kelley
Great service! Had some shipping issues with ups and they worked with me to get everything resolved. Great selection, the only place I can find what I need. Customer service is extremely responsive
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October 2023 by Jeremy Hart
Ordered cigars on a Friday. Chose 2nd day air shipping.. Package arrived 7 PM the following Wednesday. This is unacceptable. If I put the same order into discount cigars, they would ship it out on a Saturday.
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June 2023 by Nik St
Ordered here previously and was excited thinking I found a new place to order. Got an order yesterday. I paid priority mail shipping. They are all hard as a rock. Can’t smoke them, one cracked, no flavor, no smoke. Awful. I am so disappointed.
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June 2023 by Aimee
Excellent service and products! Cigars came in great condition. You can tell they are properly stored. They even shipped the loose cigars with a humi-pack. Will be ordering again soon.
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May 2023 by Chris B
Fairly new customer to Atlantic Cigar as I have only placed 3 orders so far. I'm very happy with all aspects! Pricing is competitive, cigars are great quality, and shipping is very fast! I'll be ordering again for sure!
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May 2023 by Jason Gibson
I have been ordering exclusively from Atlantic Cigar for years they are the best. All my orders are carefully packaged and usually with free shipping and great prices overall. Thanks and keep up the good work!!
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May 2023 by Pat Donahue
Think I found a new place to get my sticks from...great price, fast shipping(2 days) awesome!!