-
May 2021 by Alicia L.
Love the guys here always a good time renting a truck.
-
October 2019 by Christopher T.
AVOID AVOID AVOID. When I went to pick up my truck all was well. I showed them my Military ID and was assured I would receive my Military discount. I asked where to park my truck and they directed me to a location that they assured my car would be ok. When I got the truck home I opened it up and there was construction debris in there. I did not have time to return truck so I had to dispose of the debris myself, a $75 fee for me. When I went back to get my vehicle later that evening low and behold where they told me to park got me a ticket ($25). When I returned the truck I told them about both incidents and they said they would deduct $50 off the bill. I was happy with that. Upon receiving my final bill it was a different story. Not only did I not get the promised discount but I also did not get my Military discount. When I called them I was basically told "F Off". I disputed my charges with my credit card and they tried to dispute back. Luckily my card was on my side and I paid an appropriate price. I would avoid this location at all costs and will go out of my way to go to Penske from here on out. I would even get a UHaul even though they are the worse trucks for my purposes.
-
September 2018 by Will H
According to my receipt from Budget Rent A Truck Jomar is a franchisee of Budget. My experience with Jonas was the worst experience ever renting a vehicle. The manager of this location is not interested in doing one way rentals and may cancel your order if he doesn't want to rent your truck for whatever reason. These locations are franchised and their regional office in Virginia doesn't seem to have much power over the local affiliates. Bad business all the way around.
-
December 2016 by Nick P
This review is for the rental office they have there. I rented a truck here by reserving through Budget. My reservation online was what I expected to pay for plus mileage when I was done with the truck. However, the respresentative titled on the receipt as "CERIMS" snuck a "limited damage waiver" charge on there without asking me to accept or decline. This was an additional cost that I did not authorize. When contacting Budget, they could not refund it claiming I accepted the coverage. This is not true. My bill said $0 at signing, and again, I was charged an additional amount without being asked to accept or decline or anyone making note of the change to my reservation. It's theft. It's theft that looks like I wanted it because I signed the $0 receipt at pick up. They hope for customers like me to not go line by line on the pick up form. I shouldn't have to; I made my reservation the way I wanted it and that's what I expected. They don't charge you until you drop off the truck, and I dropped it off after hours so there was no review of the charges in total to be billed. Absolutely ridiculous.
-
April 2013 by Shane Viens
Great people Great place to rent a truck. They always take care of me and treat me like an old friend. My trucks always run well and are always ready when i arrive. I would recommend jomar to anyone i know.
