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December 2023 by Liam Ng
Went in for service, wait for awhile with noone at front desk to greet and acknowledgement for patience. Guess low on staffs, left without get anything done.
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September 2023 by Robyn Walker
I’m not even a Bank of America customer but I’m really considering switching banks. All of the employees are nice but Rhonda went above and beyond for me. I went in for one thing but also had some questions about opening a business account and establishing credit. She is so professional and patient. I didn’t feel rushed or dismissed like I have in the past.
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September 2023 by Naw Hser Nay Paw
Opening a bank account went smoothly because of the helpful, warm and welcoming customer service. Rhonda explained to me patiently and we went through all the steps together. It was an efficient and convenient experience.
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August 2023 by Concetta White
The drive thru ATM's are the worst ever! They're constantly breaking down & need replacing! Now the last straw for me is that it kept most of my money & now have to wait an hour to speak with someone to get it! Very angry my whole morning is ruined??
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July 2023 by Steven Kelly
This Banks ATMs specially for someone who works late like me and has to make a night deposit their ATMs usually around 10:00 always say cannot accept the posits at this time like who runs this freaking Bank
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May 2023 by Sam Soukhaphonh
My name is Sam I am very satisfied with your branch Folsom really happy for Rhonda Harvey to help me todayThank you very much
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May 2023 by J Koffa Jr
Relationship Banker, Rhonda renders great customer service. I had a very great experience from her...
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January 2023 by Mary clarke
Staff are extremely helpful and professional. I opened my account less than a month ago and already the assistant manager knows my name! This Bank of America has the feel of an old-school hometown bank and all the technology of an internet bank.I highly recommend Bank of America in Folsom.
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January 2023 by Md. Abdur Rahim
Rhonda was very good and helpful with opening my business account
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December 2022 by Christina Khadijah
I deposit here for my job. I have to say they have the sweetest workers who are great. Quick and knowledgeable.
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September 2022 by Kathy K
Thank you to Rhonda on EXCELLENT customer service!! She sat with my mom& myself and assisted in setting up accounts, answered all of our questions, and explained our next steps. I read the reviews before going to this branch, and specifically Rhonda and was delighted to know she was in fact the employee that was working with us.
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September 2022 by Jimmy Faust
I opened up a savings account and a checking account no problem. Jason helped me out. He also helped my Dad out. Great people and I can't wait to do further business with them.
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September 2022 by Garry Beauford Jr.
She was very professional and kind and patient I’ll refer others to this branch Garry Stanley Beauford Jr.
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September 2022 by Megan
I had a mishap with the ATM today while trying to pay a credit card bill. Rhonda went above and beyond to help me with this issue! She is awesome!!! Made me feel welcomed from the start; making this the best banking experience I’ve ever had. Thank you!
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August 2022 by Ali Amazigh
Great service they help me to open my account
