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March 2024 by JIM SANTANG
Very friendly staff. Spotless
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February 2024 by Nora Taylor
Plenty of equipment to choose from. Spacious and fun gym with lots of amenities. Also very clean which is a must for me
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February 2024 by Behroze
Big and safe , can lock my bike outside
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February 2024 by Deborah Hyppa
Love PF, so bright and CLEAN!! And the front desk people are awesome. I usually see the same crew since their shift is 2PM-10PM and my schedule makes that the easiest time for me to go. The other night I was feeling really dizzy after doing my usual 65 minutes on the elliptical machine upstairs. I drank about 16 ounces of water and sat for about 20 minutes. I still felt dizzy (realized later my blood sugar was low - not diabetic, just sensitive) and when I asked Aliyah (probably wrong spelling, sorry!) if she’d watch me walk to my car since it was close, she offered and walked me out. I called my friend, who pointed out I hadn’t eaten recently enough and stayed on the line while I drove the less than two miles home. I spoke with Lamin later and told him I was sure any of the staff would have done the same and he assured me they would have. He walked me through transferring my home club designation to Ridley Park even though it was very simple. Stuff like that usually frustrates me but it was a snap with his assistance. I’ve seen all the staff cleaning at different times so I’ve had a much different experience than some other people who have complained about the gym being dirty. Thanks,:PF midday crew!!
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February 2024 by Dave Trout
Great and inexpensive place to work out.
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February 2024 by Sara McCullough
Great experience at PF. So glad to be back post covid. Ridley is the best! Bright, airy and welcoming. The 24/7 access can’t be beat. Highly recommend. And def can’t beat the price!
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February 2024 by Luke Sherman
I love this gym! The set up is so fun and the people and employees are so so nice! This location really has boosted my motivation!
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February 2024 by Kat
Went to sign-up for membership. Place was loud noisy and not very customer friendly. No welcoming or can I help you from.any staff member. Had to almost beg the gentlemen at the front desk where went to sign up. He did not speaknclear or could not hear him. He was not friendly or helpful. Never signed up for membership. Left without joing
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February 2024 by Taymere Denmark
Very clean and nice staff.
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February 2024 by Ray Finkle
Ever try to end your membership with them.. should be theft and illegal how they just keep hitting your account.
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December 2023 by Kareem Dawson
The Club "manager" Julie was very rude, never had an issue with staff before encountering her and didn’t like her tone at all. Theres a reason all the bad reviews are similar.Also terrible job managing the TVs had 2 frozen tvs for 3 weeks straight.
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December 2023 by Terri Stewart
I have been trying for quite some time to cancel my membership. After visiting several locations, l finally canceled membership on November 9th, 2023, ( Folsom/Ridley Park).But, my account is still being charged.Plus, upon further inspection l joined through my employer AA discount plan (Active and Fit Direct) so it turns out l wasn't supposed to be billed $10 monthl., and $25 monthly from them.I WILL NOT continue to deal with that childish, rude, snippy girl they have chosen to give the undeserved manager title (Amyra). I was given a bad number to speak with someone at ABC for billing issues.But, l was unable to get through to anyone.To date, after relaying that information to that RUDE childish manager, l have not received a return call from them either.It has been nearly impossible to reach their corporate office by phone or any other means. I am tired and frustrated.If l continue to get the run around, l am going to file a Class Action suit about their unscrupulous business practices.
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October 2023 by Mike Jordan
As an introvert the thought of joining a gym has always stressed me out. When I was making some big life changes I finally decided to step out of my comfort zone and give it a go. I’m so glad that I did.I live near a planet fitness, so I did my research (they have some helpful gym tour videos on their website) and bought a black card subscription. I downloaded the app, packed a gym bag, and went in.I went to the front desk and asked how to check in- it’s easy, you pull up the app and it has a QR code that you can scan at the desk as you walk in (you don’t actually need to talk to anyone).The woman at the desk asked if I wanted a tour, and she gave me a ~10 minute walk around which was super helpful for me to get my bearings.The whole vibe/idea of this gym is “no judgement” and it works super well. Everyone minds their own business and nobody is ever staring at you or showing off in a way that makes you feel bad.Another big plus is that there is no annoying sales person trying to upsell you on anything when you are there- once you sign up on the site, that’s it. Simple.Planet Fitness genuinely surprised me, I did not expect a big chain to have such positive vibes. It’s been almost 2 weeks, and I’m still excited to go in every morning- my workout time is also my decompression time (no kids, no work, no life problems in this space), which I recommend for you as well.If you are thinking about it, just take that first step- I believe in you!!
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October 2023 by kenyatta fuller
I just want to shout out Amiya, she helped me take care of my account with no problems! She was very professional, welcoming and understanding . I’ve been a member of this gym for a while so to know that there’s still great people there after some time is great to know.
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September 2023 by Rick Uber
What nice and clean gym to workout, might be one of the best because it is not too full and all Equipments works perfect ? the front desk is super polite with great smile... I do Recommend this
