-
November 2023 by Dotti Bennett
I come here often with Amazon returns. The employees in this particular UPS store are excellent. They are always extremely friendly, knowledgeable, professional and courteous.
-
November 2023 by Crystal T.
Service was efficient and quick I was in and out. The store was clean and organized. Customer service was definitely on point.I would definitely recommend this UPS store if your sending several packages or just one you will definitely be pleased. Yes, I recommend and will absolutely return.
-
November 2023 by Sarah Williams
Always phenomenal service. Quick & easy. I think it’s incredible they allow employees to bring their kids with them. It truly shows how much they value family. Best ups store around.
-
November 2023 by Lauren Carden
The customer service was really nice. He offered me a box and properly boxed, sealed, and processed my order.
-
October 2023 by Rick C.
Amazing service, everyone was attentive and informative. The store cleanliness was efficient. A very welcoming environment
-
September 2023 by old bridgemaker
I brought a package clearly labeled with my UPS account info and the clerk Achmed (sp?) said he didn't want it in his system. I told him that it just needed to be scanned and that I had done this many times at Staples without any trouble. He told me to "take to Staples then" I can understand confusion but he was rude. Unfortunately negating any positive impressions that I got previously when dealing with Solomon, the other clerk. Solomon would have gotten 5 stars btw.
-
September 2023 by Lisa D.
They ruined my gift by NOT giving me a new box. I sent cookies as a gift and I asked many many times for a new box and was told no, the one I had was fine. Well, the box fell apart in transit and my gift was ruined. I called to complain and was told (by the man who refused to give me a new box) that he never said that. Use the UPS store up the street in Springfield instead, these guys are HORRIBLE
-
August 2023 by Arlenia Moss
I had to mail a package for my daughter but didn’t have a box. I had no idea there was a UPS so close to Holmes. Solomon gave me excellent customer service. He weighed the package and explained all charges before proceeding. I think his friendly nature is an asset to the store, as he really seems HAPPY to see customers. For all shipping needs, you would do well to ship from this store, fast, friendly, professional service. Who could ask for more?
-
August 2023 by Chinmayee Patel
The UPS store at 1300 Macdade Blvd, Folsom, PA is such a relief to have a store near the Glenolden/Norwood/Folsom area versus having to go to Drexel for any ups related work. Everyone working in this store are very helpful and courteous. I would like to give a special shout out to Amaal. She goes above and beyond for the customers. Very pleasant and always treats customers with respect. Last month my ups package did not reach destination on time. She herself took the time to file claim to ups and helped me get refund for the package. I love this ups and I like going to this ups location because people like Amaal work here. Thank you so much ??
-
August 2023 by Gab Stanton
I use this store all the time and the staff is always amazing but, today Soloman helped me and I had a bunch of returns and he was super patient with me, he's down to earth and it's refreshing these days. Don't loose him as an employee he's one of the good ones!
-
August 2023 by Liz R
Solomon was so kind, patient and helpful! He deserves a raise!! Thank you!!
-
August 2023 by blackie3740 Sansone
Everyone here is so helpful!The best experience for customer service and professionalism!I won't go anywhere else!Excellent excellent excellent people there!
-
July 2023 by Jesse Kauffman
Honestly the best customer service I’ve received anywhere. Solomon was extremely helpful, polite and personable. You don’t expect this kind of service from a shipping company .. if you’re sending a package anywhere I’d suggest trying this location out .. the service is A+!
-
July 2023 by Asia C.
This is one of the best UPS locations I've been to. The staff are great and super helpful. I'm always able to come and check my mail or print paperwork out stress free!
-
July 2023 by Danita Ellerbee
I visited this location to make a return to Amazon. From the moment I walked into the store I was greeted with warm smiles and AMAZING customer service! I had an issue with one of my QR codes, but of the sales associates, Erickson and Solomon were so patient with me.They did all they could to troubleshoot for me. It could have been a lot more frustrating if it were not for these two gentleman. I just want their manager to know that I ABSOLUTELY appreciate their service and they are doing a WONDERFUL job. It did not go unnoticed. Erickson and Solomon THANK YOU so very much!! I appreciate you both!!
