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March 2024 by karleah bowser
I was waiting in the car for my cousin and niece when my cousin walks out and tells me one of the staff members named bob threw a tantrum bc she didn’t see the sign about not using self checkout my niece is 4 so I’m not sure why he would’ve been cussing and screaming in his work place while children are standing right there anyone with a job and some common sense knows you can’t act like that in ur work place especially towards paying customers
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February 2024 by Brian Colarusso
Staff members are AWESOME, shelves stocked aisles clear and the manager is PHENOMENAL
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November 2023 by Diana Davidson
I just spent over an hour trying to return items with a digital receipt in my email. I was told they could not return at the Ford City location, but I could go up to West Kittanning to return. I do not like inconsistencies when it comes to how I spend money or return items with corporations. I went to West Kittanning, and they couldn't return 2 backpacks and 2 lunch bags even though I have the items on my receipt. I am highly disappointed with Dollar General's customer service. I'm waiting on a call back from the district manager to atone this matter. They wouldn't even give me lowest selling price on a gift card. I have a 15 year retail career, so this was shocking to me as I have had to return used underwear as an associate at Victoria's Secret before. I think it goes without saying that if this matter is not absolved, I will boycott Dollar General forever. I do not care to spend my money at places where you cannot do returns after just 1 day of having the item. Shame on you and your terrible customer service and return policy and lack of training and lack of consistency. Returning after the holidays would be an absolute nightmare! Skip Dollar General this year if you're trying to decide where to holiday shop. You'll get stuck with unwanted non returnable items. Also, the new rewards where credits are earned rather than using traditional digital coupons is confusing and stupid, and if we don't figure this out, I'll just delete the app and pretend DG does not exist. I have not spent money at one specific local Sheetz on 422 SINCE MAY 2023 due to bad customer service. Money as a consumer is one tiny power that we possess. Don't spend at places who don't care about their customers.The district manager is no help. Don't waste your money at this greedy, chain basking in the glory of late stage capitalism.
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April 2023 by Lori Novak La Vette
I love Dollar General!!! ?This store has everything from garden tools, food, screws, to diapers!!
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June 2022 by David F.
Floors are filthy, Always boxes in the aisles. Half of the coolers don't work. Usually running the heat in the summer. You have to squeeze a toy pig to get the cashiers to come in from smoking to ring you up.
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April 2022 by Juels Santana
Every ones right about this place. Now im not against women at all, but this place is nothing but girls who are rude and disrespectful. They are also right on needing new employees. Lets just say inapplied 4 time in the last months. The girl that lives next door to me told me why i didnt get hired. And i quote. " they only hire females" wow and the manager there she is so far out of line its disgusting.
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December 2021 by Dan L.
Cash only for giftcards, while the 15+ other Dollar General I have been to accept debit card with Pin. Super inconvenient, at least put an ATM in....
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September 2021 by Aubrey Hudac
The worker and Manager have horrible people skills! Had a problem and the Manager didn’t even acknowledge. They need better training or some good people who actually do their job!
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July 2021 by Brian J
Had a bad experience here. I wander whos training new employees because there appears to be a lack of leadership.
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April 2021 by Joshua Bowser
Too many unloaded freight carts unattended in the isles
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February 2021 by Daniel Copenhaver
Employees were great the food was good had a good time
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February 2021 by andrea di pietro
A clean, and nice neighborhood Convenient store.
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February 2021 by Kriss Cravener
Prefer the Dollar General at Franklin Village mall.
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January 2021 by Matthew peck
This store has alot of items, more than any other dollar general I've been to. People are nice as well.
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December 2020 by Lauren Smith
A good variety and amount of products and seasonal items, low prices and clearance items. Safety measures followed. However a lot of the shelves (and less commonly purchased items) are extremely dusty and very unappealing, it makes the rest of the store seem unkempt.
