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August 2023 by steve smith
This place has changed and gotten much better since they got rid of that old postmaster Ann whatever her name was. She always smiled but had no idea what was going on in her own office. The place used to be Non-Stop mismanagement and issues every day with packages and our mail and days with no mail. Sometimes the mail would come at 8:00 a.m. or noon or 4:00 or 7:00 p.m.. Nowadays there's rarely a problem and things seem to run a lot smoother. Even the carrier guy says it's a world of difference and less people quitting since she was let go. Her and her assistant at the desk that used to be there we're just horrible to customers and rude unless they knew them personally. I always felt like I was on defensive walking in and there was an ax to grind. Not anymore of the new postmaster seems wonderful and always smiles and as courteous. Glad to see the new postmaster knows how to do his job and run his ship. No more waiting 10-15 minutes in the lobby for service or to have something looked after. Good job
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August 2023 by Barbie B
Fast, friendly service every time I stop by. Easy parking.
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February 2022 by CPS computes
Does anyone else not get their mail picked up OR dropped off for days at a time?
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June 2021 by Brandi Stratton
I went up to the post office today around 4pm because it said my package was going to be delivered today and my mail already came and it wasn't there. I needed this package for my sons birthday tomorrow so I asked them if I could pick it up and the lady at the counter said it could still be out for delivery. I told her my mail already came. I asked her if she could look for it in the back for me and she was very rude and said there's a bunch of packages in the back shes not going to look. At that point I wasn't very nice because it is her job to get me my mail and there was no reason for her to be rude. I will never go back to the Forest City post office.
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June 2021 by Erin McGuigan
I always love that when my package was delivered at the post office early in the morning but they can't be bothered to put in the truck and deliver it the the day it's due. Glad I get free shipping, but I'm getting sick of having to wait extra days for them to do theirjob.
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May 2021 by David H Bernhauser
I'm always happy with the service of this hometown post office. Very patient, especially if you articulate your problem.
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March 2021 by Dawn Glosenger
This post office CONTINUALLY says that they attempted to deliver my packages but “mailbox was full” when in reality they weren’t even here yet on those days nor would the packages even fit IN my mailbox.
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August 2020 by Cheryl Ann (My Bariatric Life)
I've always had pleasant courteous and good customer service with short wait times, which seems rare because most post offices in other areas that I've lived are jammed-pack with customers and have extreme wait times. Plus my carrier walks packages down my long drive to leave in my drop box or on my front porch. I appreciated the good service!
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November 2019 by Cheryl Ann
I've always had pleasant courteous and good customer service with short wait times.
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September 2019 by Crissie B
Ive lived here for 6 years the carrier refuses to go to the fron of my house and insists on delivering my mail to the back of the building where the dogs play and do their business and then refuses to deliver my mail because the dog has done his business in my BACK YARD!! Ive caught her on camera screaming and cursing at the top of her lungs calling me every name in the book. I go weeks on end with no delivery and have never once had any piece of mail picked up at my house even when i tried to hand it to her she flat out refused!!!
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July 2019 by skittlebitt XOXO
Ive lived here for 6 years the carrier refuses to go to the fron of my house and insists on delivering my mail to the back of the building where the dogs play and do their business and then refuses to deliver my mail because the dog has done his business in my BACK YARD!! Ive caught her on camera screaming and cursing at the top of her lungs calling me every name in the book. I go weeks on end with no delivery and have never once had any piece of mail picked up at my house even when i tried to hand it to her she flat out refused!!!
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July 2019 by amy
Constantly delivering packages to my neighbors house. This is the 3rd time!!!!
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March 2018 by Tifani Kirchem
The staff at this small town location is always friendly.
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November 2016 by Inger DiGirolamo
This post office and staff are the greatest! They are courteous and helpful.
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September 2016 by Danielle Rentner
This post office is a joke. I keep gettig mail that isn't mine sent to my address, even after going up to the post office 4x, and calling once, every single time being told I wouldn't get the mail anymore and it would be picked up. Not once has it been picked up, and they continue to send mail that isn't mine. Try communicating as a team and making sure everyone is doing their job. Poorly run business.
